Supervisor Certified Professional Coder
Job Summary: Under the direction of the Revenue Cycle Manager, the Supervisor Lead Certified Professional Coder provides operational oversight, leadership, and supervisory support to the coding team and Lead Certified Professional Coder. This role ensures accurate, compliant, and timely coding and charge capture for physician services, while supporting workflow optimization, staff development, performance management, and quality assurance. The position serves as a key leadership layer to support team growth, scalability, and operational excellence.
(This is a full-time hybrid or remote position that will support the RCM team, Monday to Friday 8 am to 5 pm)
Primary Job Responsibilities/Tasks may include, but not limited to:
Leadership & Supervision:
- Provides direct supervision, mentorship, and daily operational oversight of the Lead Certified Professional Coder and coding staff.
- Supports staffing, scheduling, workload distribution, and productivity management.
- Assists with onboarding, training, coaching, and performance evaluations of coding staff.
- Promotes accountability, collaboration, and professional development within the team.
- Acts as escalation point for complex coding, workflow, and operational issues.
Coding & Compliance Oversight:
- Performs and oversees charge review to determine appropriate CPT and ICD-10 codes for physician services.
- Interprets progress notes, operative reports, discharge summaries, and charge documents to ensure accurate coding.
- Ensures proper entry of data into the billing system, including codes, diagnoses, modifiers, and provider information.
- Monitors patient logs and clinical activity reports to ensure all billable services are captured.
- Supervises follow-up processes to ensure all services are coded and submitted for billing.
- Works with the Compliance Director to perform internal coding audits and quality reviews.
- Ensures compliance with CMS, regulatory, and third-party payer guidelines.
Education, Training & Collaboration:
- Leads and supports provider education and training on coding guidelines and regulatory standards.
- Serves as a liaison between coding, revenue cycle, compliance, and clinical teams.
- Works closely with revenue cycle staff to resolve coding and billing inquiries.
- Participates in administrative meetings, leadership meetings, and operational planning sessions.
Process Improvement & Strategy:
- Identifies workflow inefficiencies and recommends operational improvements.
- Supports development and implementation of SOPs, policies, and procedures.
- Leads or supports special projects, data analysis, and performance improvement initiatives.
- Actively participates in problem identification and cross-functional resolution.
- Performs other related duties as required and assigned.
Requirements:
Education and Certifications:
- High school diploma or GED completion is required. Bachelor's degree is preferred.
- Certified Professional Coder (CPC) required.
- Minimum four years' experience with CPT/ICD-10 coding of physician services.
- Minimum two years of leadership, supervisory, or team lead experience in a medical business office setting preferred.
- Strong working knowledge of medical terminology and anatomy.
Experience:
- Knowledge of current third-party billing and collection of regulatory guidelines and requirements.
- Demonstrated leadership, coaching, and team management capabilities.
- Ability to gather, analyze, and interpret clinical and operational data.
- Ability to work independently and lead effectively in a fast-paced environment.
- Experience in workflow management, quality assurance, and performance improvement.
Physical Requirements:
Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending,
pushing, and pulling.
Must be able to lift and support weight of 35 pounds
Ability to concentrate on details.
Use of computer for long periods of time.