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Job Details
Supervisor-Concierge, Guest Services & Telecommunications
Req #: 0000256308
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Evening
Facility: RWJ New Brunswick
Department: IT&S Telecommunications
Pay Range: $55,700.00 - $69,700.00 per year
Location:
One Robert Wood Johnson Place, New Brunswick, NJ 08901
Job Title: Supervisor
Location: Main Hospital - New Brunswick
Department Name: IT&S Telecommunications
Req #: 0000256308
Status: Salaried
Shift: Evening
Pay Range: $55,700.00 - $69,700.00 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The Supervisor is responsible for overseeing the daily operations of the Concierge, Guest Services, and Telecommunications department to ensure exceptional customer service, efficient patient throughput, and operational excellence. This leadership role provides direct supervision to department staff while supporting daily operations, promoting employee engagement, and ensuring compliance with organizational policies, quality standards, and regulatory requirements. The ideal candidate is a collaborative leader who thrives in a fast-paced healthcare environment and is committed to delivering an outstanding patient and visitor experience.
Qualifications:
Required:
Preferred:
Scheduling Requirements
Essential Functions:
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
RWJBarnabas Health is an Equal Opportunity Employer
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