What to Expect
The Contracts
and Incentives Supervisor is crucial to the fulfilment of orders across a
broad spectrum of Tesla Energy products. This position will be fully
responsible for the performance of the cross-functional teams moving individual
projects from order through system incentive capture in each region with an
emphasis on contracts, pricing and incentives compliance. The Supervisor will
ensure that the team is successfully operating and completing all assigned
functions and responsibilities within established service level objectives and
meeting the set regional targets. Utilizing a servant leadership mind-set and superior
communication skills, the Supervisor will provide individual coaching to agents
to help them realize their full potential. The Supervisor will dive into
individual jobs to review quality and provide feedback. The Supervisor will
work to develop process improvement projects as well as ongoing automation
initiatives.
What You'll Do
* Lead the regional team to achieve defined
business objectives and performance goals
* Manage and improve team and individual
productivity, including output, quality, and cycle-time performance
* Reduce rework and delays by identifying
inefficiencies and reinforcing best practices
* Develop team capability through coaching,
mentoring, and ongoing knowledge sharing
* Maintain strong understanding of products and
end-to-end order fulfillment processes
* Use reporting and analytics to monitor
performance and drive continuous productivity improvements
* Partner with internal teams to implement process
enhancements that improve customer experience and operational outcomes
What You'll Bring
* 3+ years of experience leading people or teams,
with demonstrated ownership of performance outcomes
* Strong leadership, judgment, and decision-making
skills, including the ability to resolve complex or escalated issues
* Proven ability to analyze data, use metrics to
drive results, and provide clear, actionable feedback
* Self-directed, independent thinkers who can
operate effectively with limited direction or changing priorities
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
* Medical plans > plan options with $0 payroll deduction
* Family-building, fertility, adoption and surrogacy benefits
* Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
* Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
* Healthcare and Dependent Care Flexible Spending Accounts (FSA)
* 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
* Company paid Basic Life, ADandD
* Short-term and long-term disability insurance (90 day waiting period)
* Employee Assistance Program
* Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
* Back-up childcare and parenting support resources
* Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft and legal services, and pet insurance
* Weight Loss and Tobacco Cessation Programs
* Tesla Babies program
* Commuter benefits
* Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the w
orkplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.