SUPERVISOR, CUSTODIAL SERVICES, Facilities, to provide supervision, resources, and direction to teams striving to achieve exceptionally high levels of environmental services, cleaning quality, and customer satisfaction. Will provide daily supervision and motivation to the teams and assist them with identifying and implementing continual improvement practices; develop problem solving techniques and long-range plans; ensure quality and service standards are consistently met; train, motivate, and discipline employees; conduct regular and frequent quality assurance inspections; assist with budget development, maintenance, and reporting with regard to labor and custodial supply inventories; assist with the administrative setup and coordination of special projects; coordinate, respond to, and evaluate emergencies, e.g., fire, flood, chemical spills, elevator shut downs, etc.; maintain data and analyze and produce reports on team progress, inventory, and customer feedback; routinely assess and adjust recycling program within area of responsibility; and carry out the directives of Custodial Services and the department.
| Location | Cambridge, MA |