Supervisor - Ecommerce Product Management & Readiness

Position Details:Title: Supervisor- Ecommerce Product Management & ReadinessDepartment: D2C - MerchandisingReports to: Manager- Site Merchandising and Digital Product ContentLocation: DearbornJob Classification: HybridFLSA Status: ExemptJob Band: SupervisorJob SummaryThe Supervisor, Digital Product Content Operations leads the execution and optimization of digital product content workflows to ensure product readiness, accuracy, and speed to market.This "working supervisor" role balances hands-on execution with team leadership, owning content intake, prioritization, and quality while improving workflows and cross-functional coordination.The role also plays a key part in scaling Digital Product Content Operations by building the processes and capabilities needed to support a growing and increasingly complex digital business.Inspired by Hard WorkAt Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create.Associate Responsibilities

Own end-to-end product content readiness across assets, attributes, and product activationLead content intake, prioritization, and readiness timelines aligned to product launches and key business momentsEnsure accuracy and completeness of product content through QA processes, audits, and validation standardsEstablish and enforce content quality standards across PDPs, imagery, and product dataConduct final validation on key launches and high-impact deliverablesBuild and standardize workflows, SOPs, and tools to support scalable content operationsLead cross-functional workflows across Product, Creative, Photography, and Site Merchandising to ensure seamless handoffsIdentify and implement process improvements to increase speed, accuracy, and efficiency of content deliveryOversee and prioritize day-to-day execution for Digital Content Coordinators and/or contract resourcesStep in to support execution during high-volume periods and resolve blockers impacting product readinessServe as primary point of contact for content readiness, escalations, and issue resolution across partnersAct as the operational "friction absorber," reducing executional burden on Site Merchandising and improving team efficiency

Required Education

Bachelor's degree or equivalent years of ecommerce experience

Required Skills & Experience

7 years of retail experience or industry related experience required2 years of leadership or project management2 or more years of eCommerce experience required

Strong understanding of product content readiness, PDP requirements, and digital asset workflowsExperience managing high-volume, detail-oriented operational processesDemonstrated ability to build and improve workflows, SOPs, and operational systemsStrong cross-functional collaboration and communication skillsHighly organized with strong attention to detail and ability to manage competing priorities

Physical Requirements and Working Conditions

Office environment/ Hybrid

Travel (5%)

Willing to work some weekends if necessary.

Carhartt is a tobacco free workplace.

This position has a Hybrid location: Associate will work on-site regularly as needed for work activities.Carhartt is a tobacco free workplace.

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