Supervisor ERP Systems - Workday

Moffitt Cancer Center

Tampa, Florida

JOB DETAILS
SALARY
$93,000–$125,000
SKILLS
Accounting, Administrative Management, Analysis Skills, Automation, Best Practices, Budget Management, Business Administration, Business Support, Coaching, Communication Skills, Conflict Resolution, Customer Relations, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Enterprise Applications, Finance, Health Information Technology, High School Diploma, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Internet Security, Investment Management, Leadership, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Negotiation Skills, Operational Support, Organizational Skills, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Process Flow Diagram (PFD), Process Management, Production Support, Project Lifecycle, Project Planning, Project Portfolio Management (PPM), Project/Program Management, Resource Management, Software Design, Software Development, Software Development Lifecycle (SDLC), Staff Development, Statement of Work (SOW), Status Reports, Supply Chain, Systems Administration/Management, Team Lead/Manager, Technical Support, Test Plan/Schedule, Time Management, Vendor/Supplier Management, Writing Skills
LOCATION
Tampa, Florida
POSTED
2 days ago
WORKDAY - Supervisor ERP Systems

Position Highlights:
  • The Supervisor ERP Systems leads activities for a team of analysts supporting Lawson, Workday HCM, Financials, Supply Chain, Hyland Onbase, and UKG, and other enterprise applications.
  • The team is responsible for application design, development, implementation, and support of the suite of enterprise products and related applications.
  • Primary business areas supported include HR, Payroll, Finance, Research Finance, and Supply Chain.
  • The Supervisor directs, mentors, and evaluates the ERP Systems team. This position has authority for personnel actions and oversees all day-to-day operations of the group. The Supervisor has frequent direct contact with administrative and management representatives for project management, budget planning, status reporting, analysis for project direction, staff development, systems development, and problem resolution.
  • The Supervisor utilizes best practices throughout the project lifecycle to deliver systems/applications that meet business and technical requirements.
  • This role is expected to provide expert knowledge of project management methodologies and documentation including project request forms, project plans, status reports, process flow diagrams, functional requirements, SOWs, test plans, and others as needed.

Responsibilities:
  • Lead the ERP Systems team through projects including upgrades and system enhancements.
  • Manage the day-to-day IT operational and production support activities of the ERP Systems team.
  • Oversee and supervise team members.
  • Provide support to Moffitt leadership to ensure effective vendor management.
  • Facilitate positive customer relationships through collaboration and communication.

Credentials and Qualifications:
  • Bachelor's degree - Information Technology or healthcare/business-related discipline (i.e., Accounting, Finance, Business Administration)**in lieu of a Bachelor's degree:
    • OR- Associate's degree with an additional four (4) years of relevant technology experience plus the five (5) years (for a total of 9 years) experience, may be considered "in lieu" of a Bachelor's degree.
    • * -OR- High School Diploma with an additional five (5) years of relevant technology experience plus the five (5) years (for a total of 10 years) experience, may be considered "in lieu" of a Bachelor's degree.
  • Minimum five (5) years of system development, implementation, and support experience is required.
  • Strong applications development and support experience; business and back-office systems preferred.
  • Experience in day-to-day IT operations, production support, and service management methodologies; ITIL preferred.
  • Strong project management skills.
  • Proven ability to learn new skills and technology.
  • Demonstrated analytic, problem-solving, and critical thinking skills.
  • Excellent written, oral communication, and presentation skills.
  • Strong organization skills, attention to detail, and time management skills.
  • Demonstrated consultation, negotiation, and conflict management skills.
  • Ability and interest in coaching and mentoring team members.
  • Demonstrated experience with IT standards and best practices for application development, service management, and project management.
  • Performance improvement/process management knowledge and experience.
  • Working knowledge of Microsoft Office applications: Word, Excel, Outlook, PowerPoint, Project, Visio, and website navigation.

Preferred:
  • Master's degree - Information Technology or healthcare/business-related discipline (i.e. Accounting, Finance, Business Administration).
  • Functional and technical experience with the suite of Lawson applications and/or other ERP applications.
  • Supervisory experience including hiring, team member appraisals, and coaching.
  • Resource management and portfolio management using project and portfolio management tools; Planview preferred.
  • Relevant experience in a healthcare IT environment.
  • Experience with workflow and process automation.
  • Demonstrated understanding of cybersecurity practices.
  • Demonstrated experience with SDLC.

About the Company

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Moffitt Cancer Center