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The Supervisor, Field Operations supports the Field Management team through indirect supervision of para-professionals as they work to meet their daily and monthly objectives. Regularly reports progress to management. Typically reports to a manager level or above.
• Lead complex installations or cutovers; coordinate multi‑trade tasks and ensure sequence integrity. • Create job‑specific MOPs including steps, test points, evidence requirements, and rollback plans. • Perform functional tests and assist with commissioning; validate readings against acceptance criteria. • Execute precision mounting and alignment, verify tolerances with gauges and templates. • Troubleshoot live issues using meters, diagnostic tools, and configuration checks. • Verify labeling and documentation before handover; update redlines. • Train junior techs on best practices and measurement techniques. • Organize vehicle/tool kits; confirm parts completeness before departure. • Handle customer walkthroughs to demonstrate outcomes and usage. • Provide feedback to planners on job durations and method improvements.
Minimum Experience: 4+ years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com