Bachelor's degree or equivalent combination of education and professional claims experience; or a high school diploma with 7 years claims experience.
Five or more years of liability claims handling experience, including at least three years handling litigated claims.
Ability to obtain a Florida All Lines Adjuster License, as well as reciprocal licenses in states where Publix operates.
Valid driver's license and ability to travel as needed.
Strong knowledge of general liability and automobile liability claims handling practices.
Experience managing claims throughout the litigation process, including settlement negotiations and dispute resolution.
Knowledge of negligence law, damages evaluation, risk transfer principles, and civil litigation procedures.
Proven ability to analyze complex situations, make sound decisions, and manage competing priorities.
Strong communication, leadership, coaching, and relationship-building skills.
Proficiency with Microsoft Office applications.
Seven or more years of liability claims handling experience, including extensive litigation exposure.
Prior experience leading or supervising claims professionals.
Professional designations such as CCLA, SCLA, CPCU, ARM, or similar industry certifications.
Active Florida All Lines Adjuster License.
Experience overseeing high-exposure or complex liability claims.
Advanced proficiency with claims technology platforms, reporting tools, and Microsoft Office applications
Fluent in a second language, such as Spanish
| Location | Lakeland, FL |
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