Supervisor Housekeeping

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Schedule Details: Our housekeeping team members must adapt to various shifts, including weekends and holidays.

What will I be doing?

• Supervises housekeeping operations, including rooms, common area, and heart of the house areas, to achieve and maintain the resort's high standards of cleanliness.
• Assists in training housekeeping staff, including safety, security, department procedures, and service guidelines.
• Inspects guestrooms and public areas throughout the resort.
• Maintains inventory at appropriate par levels and ensures employees have the necessary tools and supplies to perform their duties.
• Perform shift-associated work such as room assignment, vacant room discrepancy reports, and departure reports.
• Assist in all department meetings.
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Assists in the performance review process.
• Performs other duties as assigned.

What are we looking for?

• High School/GED
• 1-3 years related experience
• Basic computer and interpersonal skills.
• Ability to repeatedly lift/carry, push/pull items more than 25 lbs.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.