Supervisor I, Order fulfillment

Canadian Solar

Mesquite, TX

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JOB DETAILS

SKILLS

Alternative Energy, Analysis Skills, Automotive Industry, Automotive Manufacturing, Business Administration, Communication Skills, Continuous Improvement, Cross-Functional, Customer Satisfaction, ERP (Enterprise Resource Planning), Ecosystems, Electricity, FIFO, Hazardous Materials/Substances, Inventory Cycle Counts, Inventory Levels, Logistics, Maintain Compliance, Manufacturing, Office Equipment, Operational Support, Order Management, Order Picking/Packing, Order Processing, Order/Customer Fulfillment, Organizational Skills, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Development, Process Improvement, Reconciliation, Regulations, Regulatory Compliance, Regulatory Requirements, SAP, Safety Compliance, Shipping/Receiving, Solar Power, Standard Operating Procedures (SOP), Supply Chain, Supply Chain Management, Sustainability, Team Lead/Manager, Third-Party Logistics (3PL), Time Management, Transportation and Logistics, Typing, Warehouse Coordination, Warehousing

LOCATION

Mesquite, TX

POSTED

5 days ago

At CS Power Systems, we're on a mission to transform lives by delivering clean, solar-powered electricity to millions worldwide-and we're just getting started. As a cutting-edge division of Canadian Solar, a global leader founded in 2001, we stand at the forefront of manufacturing high-performance solar panels, inverters, and advanced energy storage solutions. In this fast-growing, high-impact industry, our deep commitment to sustainability drives everything we do, creating innovative technologies that power a brighter, greener future.Across Canadian Solar's powerful ecosystem-including CS Power Systems, CSPowerTech, e-STORAGE, Recurrent Energy, MSS, and CSI Solar-we're deeply invested in our people's success. If you're passionate about renewable energy and want to "Make the Difference" by building a lasting positive impact on the planet and communities everywhere, join us at CS Power Systems-where your talent can help shape the clean energy revolution.Job Summary: The Order Fulfilment Supervisor is responsible for overseeing end-to-end order execution processes, including order processing, inventory allocation, picking/packing, shipping, and delivery coordination. This role ensures timely, accurate, and cost-effective order fulfilment while maintaining high customer satisfaction and operational efficiency.Responsibilities include:* Order Management & Execution* Coordinate with Planning (PC), Material Control (MC), Warehouse (WHS), and Logistics teams to ensure smooth order flow.* Monitor order status and proactively resolve delays or exceptions* Ensure compliance with FIFO principles and inventory allocation rules* Warehouse & Inventory Coordination* Oversee picking, packing, labeling, and shipping accuracy* Ensure inventory accuracy through cycle counts and reconciliation* Monitor stock levels and support inventory optimization strategies* Ensure proper handling of special materials (e.g., hazardous or regulated goods if applicable)* Logistics & Transportation Coordination* Coordinate outbound shipments with carriers, 3PLs, and internal logistics teams* Track shipments and ensure on-time delivery performance (OTD)* Manage transportation exceptions and escalate issues when necessary* Optimize shipping methods to balance cost and service level* Process Improvement & Compliance* Identify process gaps and drive continuous improvement initiatives* Ensure SOP compliance across fulfilment operations* Support implementation of WMS, SAP, or other systems enhancements* Maintain compliance with safety, quality, and regulatory requirements* Team Management* Supervise and train fulfilment team members* Assign daily tasks and monitor performance* Develop team capabilities and ensure cross-functional collaboration* Foster a culture of accountability, efficiency, and continuous improvement* Reporting & KPI Management* Track and report key KPIs such as:* On-Time Delivery* Order Accuracy* Inventory Accuracy* Order Cycle Time* Prepare daily/weekly/monthly operational reports* Provide data-driven insights to managementQualifications:* Bachelor's degree in supply chain management, Logistics, Business Administration, or related field preferred, master's degree preferred* 2-4 years of experience in order fulfilment, warehouse operations, or logistics* Prior supervisory or team leader experience preferred* Experience in manufacturing or automotive industry is a plus.* Strong understanding of supply chain processes (order fulfilment, inventory, logistics)* Experience with ERP/WMS systems* Excellent problem-solving and analytical skills* Strong communication and cross-functional coordination ability* Ability to work in a fast-paced and dynamic environment* Knowledge of compliance requirements (e.g., shipping regulations, hazardous materials handling) is a plusPhysical Requirements And Working Conditions* Ability to sit for extended periods while working at a computer* Frequent use of hands and fingers for typing, filing, and operating office equipment* Occasional standing, walking, bending, and reaching* Ability to lift and carry light office materials (up to 10-15 lbs.), such as files or office supplies* Visual acuity to read screens, documents, and reports* Ability to attend meetings and interact with employees, clients, and vendors* May require occasional overtime or weekend support* Ability to work on-site and coordinate with cross-functional teams#CSPowerSystems

About the Company

Canadian Solar

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