SUPERVISOR I

Job Posting: Training and Development Supervisor

Department of Social Services

JC-520705

• Training and Development Supervisor

SUPERVISOR I

$7,172.00 - $8,910.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 6/18/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

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Job Description and Duties

The California Department of Social Services (CDSS) is seeking a collaborative, innovative, and people-centered leader to serve as the Supervisor I for the Training & Development Unit within the Learning, Education, and Development (LEAD) Section of the Workforce Development Bureau (WDB). This is a high-impact leadership role that directly shapes the learning experiences of CDSS staff statewide.

The Workforce Development Bureau's mission is to support, collaborate, and empower the CDSS workforce through professional development and learning to achieve personal excellence. Our vision is to lead CDSS as a learning organization that embraces discovery, innovation, growth, diversity, and

inclusion. Our guiding principles-connection, leadership, integrity, and respect-ground our work and reflect our commitment to a thriving, inclusive workforce.

This position plays a critical role in ensuring the delivery of high-quality, accessible, and engaging training programs that strengthen workforce capability and align with departmental priorities. The Supervisor I provides leadership in team management, operational oversight, instructional design strategy, and vendor coordination, while fostering a supportive and inclusive environment for staff development and engagement.

A Statement of Qualifications (SOQ) is required for this position. There are very specific instructions for the SOQ, and applicants must review the Special Requirements section carefully. Applicants must also have taken, or be eligible to take, the Supervisor I - Exam.

Key Responsibilities

• Lead and supervise a team of analysts responsible for training coordination, curriculum development, instructional design, and delivery of instructor-led, virtual, hybrid, and on-demand learning.
• Provide coaching, mentorship, and workload oversight, ensuring clear priorities, professional growth, and timely, high-quality deliverables.
• Oversee training operations and logistics, including scheduling, communication, learner support, and troubleshooting to ensure smooth and engaging learning experiences.
• Collaborate with internal partners, program areas, HR, IT, and external vendors to ensure training solutions meet organizational needs and reflect adult learning best practices.
• Support and guide instructional design efforts, including reviewing and refining curriculum, e-learning modules, templates, and multimedia content for clarity, accessibility, and alignment with learning objectives.
• Use evaluation data, performance metrics, and LMS reporting to inform continuous improvement and maintain quality standards.
• Contribute to strategic planning, annual course catalog development, and bureau-wide initiatives that advance CDSS as a learning organization.

This role is ideal for someone who is passionate about learning and development, thrives in a collaborative environment, and is committed to advancing equity, inclusion, and excellence across the CDSS workforce.

You will find additional information about the job in the Duty Statement.

Working Conditions

Confidentiality

This position works within the Human Resources Services Branch (HRSB) and has access to confidential and sensitive information. The employee must maintain strict confidentiality and ensure such information is not discussed, copied, or shared with anyone outside of authorized HRSB personnel.

Work Environment

• Work is performed primarily indoors in a standard office environment with artificial lighting and controlled temperatures, with occasional events outdoors.
• The position requires remaining in a stationary position for extended periods while performing typical office duties.
• Daily use of a computer, telephone, and standard office equipment is required.
• Occasional travel within the State of California may be required.

Hybrid Work Expectations

• This position may be eligible for a hybrid telework schedule based on operational needs.
• Employees must be able to report to the designated office location on scheduled in-office days.
• Employees must maintain a safe, secure, and productive remote work environment that protects confidential information.
• Occasional schedule adjustments may be required to meet deadlines or attend meetings.

Communication & Mobility

• Employees must be able to participate in both virtual and in-person meetings.
• Ability to move between workstations or meeting spaces as needed.

This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance to the State Capitol, parks, restaurants, farmer's markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.

This position is eligible for hybrid work in accordance with the Governor's Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies.

Please note: Regular commute is not compensable.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SUPERVISOR I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-520705

Position #(s):

800-694-4800-004

Working Title:

Training and Development Supervisor

Classification:

SUPERVISOR I

$7,172.00 - $8,910.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Applicants must submit a Statement of Qualifications responding to the questions below.

Instructions:

• Limit responses to one page total
• Use 12-point Arial font
• Clearly label responses as "Question 1" and "Question 2"
• Include the full question text before each response
• Respond directly and specifically to each question

Applications submitted without an SOQ, or SOQs that do not follow these instructions, may be disqualified.

SOQ Questions:

Question 1: What interests you about this position, and how does your background align with the duties of the role?

Question 2: Describe your experience supporting, facilitating, coordinating, designing, delivering, or evaluating training and development activities.

Please Note: A notation or reference to other materials such as cover letters, resumes, degrees, exam results or applications DO NOT take the place of the SOQ.

For helpful guidance on writing an effective SOQ, please see our Work4CA guide and video Work4CA: How to Write a Statement of Qualifications (SOQ).

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/18/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services

California Department of Social Services

Attn: Classification & Pay Unit

P. O. Box 944243 - MS 8-15-58

Sacramento, CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services

California Department of Social Services

Classification & Pay Unit

744 P Street, MS 8-15-58

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - (SOQ) IS REQUIRED. Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Applicants are encouraged to highlight experience related to:

• Education in Human Resources, Organizational Development, Education, or a related field.
• Designing, facilitating, delivering, and evaluating training programs, including instructional design and curriculum development.
• Supervisory or leadership experience, including staff development and workload planning.
• Applying adult learning principles and instructional design methods in workplace learning environments.
• Experience with Learning Management Systems (LMS), e-learning platforms, and virtual/hybrid training delivery.
• Strong communication and relationship-building skills with internal teams and external partners.
• Ability to analyze training needs, use data to assess effectiveness, and develop targeted solutions.
• Strong project management, critical thinking, and problem-solving skills.
• Ability to prioritize competing demands, adapt to change, and execute consistently.
• Commitment to diversity, equity, inclusion, and accessibility in training programs.

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.

o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).

o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.

• Vanpool drivers and riders

o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees!

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Yvette Smith

(916) 764-8604

Yvette.Smith@dss.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Office

(916) 657-2326

EEOoffice@dss.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Personal Leave Program (PLP) 2025

Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.

To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement:

CalCareers Exam/Assessment Search

Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: Examinations@dss.ca.gov.

If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey.

Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov. For guidance on applying for a state job, visit Three Steps to a State Job.

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Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.