Iron Mountain logo

Supervisor, Imaging Operations

Iron Mountain
  • Cerritos, California
    2 days ago

    Job Description

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

    We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

    Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

    Iron Mountain is seeking a highly motivatedImaging Supervisor to join our Digital Solutions team. In this role, you will be responsible for leading daily production activities to ensure efficient and high-quality conversion of physical documents into digital assets. Your leadership will be pivotal in maintaining productivity, fostering a safe and engaged team environment, and ensuring that all project deliverables meet strict customer and quality standards.

    What You'll Do (Responsibilities)

    In this role, you will:

    • Lead and Optimize Operations: Provide daily direction to the team to accomplish project goals, managing project timelines, quality, and the final outcome of customer orders and digital conversion processes.

    • Develop and Mentor Talent: Lead, mentor, cross-train, and provide accountable standards and measures for the department employees to build a skilled and high-performing team.

    • Ensure Compliance and Quality: Research and resolve customer issues and ensure operations strictly comply with organizational quality standards and policies, as well as local regulatory requirements for handling sensitive customer data.

    What You'll Bring (Skills & Qualifications)

    The ideal candidate will have:

    • 2-3 years of experience in supervising a team in a high-volume production  environment, ideally for a team of 15-30 employees.

    • Strong knowledge of production management principles, quality assurance protocols, and document imaging/data capture processes.

    • Proven ability in team leadership, project management, and cross-functional communication.

    • High School Diploma or GED (or relevant certification).

    What We Offer (Benefits)

    • Location: 12958 Midway Pl Cerritos, CA 90703

    • FULL BENEFITS – 1st Day of Employment

    • Competitive Pay with Annual Merit Increases

    • Paid Vacation + 7 Paid Holidays + Sick Pay

    • 401(k) with company match & Employee Stock Purchase Program

    • Tuition Reimbursement

    • Comprehensive health, wellness, and retirement plans.

    • Opportunities for continuous learning and professional growth.

    #donotpost

    Reasonably expected salary range: $71,300.00 - $89,100.00

    Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

    Category: Operations Group

    Numbers & Facts

    LocationCerritos, California
    IndustryComputer Software
    Company Size10,000 employees or more
    Year Founded1951
    Websitehttp://www.ironmountain.com/

    About Company

    Iron Mountain is the global leader in information management and data protection.

    It starts with each of our over 25,000 employees worldwide bringing their passion and expertise with them every day. Iron Mountaineers always do whatever it takes to help our customers keep their information secure and compliant.

    Our vast array of over 220,000 customers worldwide touch lives every day - from your local doctors’ offices to global fortune 100 companies - they don’t do second best and neither do we.

    Skills

    • Asset Managementunmatched
    • Cross-Functionalunmatched
    • Customer/Client Researchunmatched
    • Data Collectionunmatched
    • Document Imagingunmatched
    • Fine Artunmatched
    • High School Diplomaunmatched
    • Information/Data Security (InfoSec)unmatched
    • Leadershipunmatched
    • Legalunmatched
    • Logisticsunmatched
    • Maintain Complianceunmatched
    • Mentoringunmatched
    • Network Operations Centerunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Privacy Controlsunmatched
    • Production Managementunmatched
    • Production Systemsunmatched
    • Production Volumeunmatched
    • Project/Program Managementunmatched
    • Quality Assuranceunmatched
    • Quality Metricsunmatched
    • Records Managementunmatched
    • Regulatory Requirementsunmatched
    • Resolve Customer Issuesunmatched
    • Retirement Planunmatched
    • Talent Managementunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched

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