Supervisor-Janitorial

Janitorial Supervisor

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Janitorial Supervisor plays a critical role in ensuring clean, safe, and well-maintained facilities while supporting a diverse workforce. This position not only drives quality and operational excellence but also fosters an inclusive environment by working closely with employees of varying abilities and ensuring appropriate accommodation and support are in place.

What You Will Do

• Lead, assign, and oversee daily cleaning operations to ensure high-quality standards are consistently met.
• Inspect completed work and address performance, quality, and service issues as needed.
• Supervise, coach, and support staff, including performance management, feedback, and disciplinary actions.
• Monitor attendance, tardiness, and staffing levels to ensure adequate coverage.
• Review employee timecards for accuracy.
• Maintain inventory of cleaning supplies and equipment; submit repair and supply requests as needed.
• Ensure safe use of equipment and adherence to all safety policies and procedures.
• Collaborate with Rehabilitation staff to support individual program plans and workplace accommodations.
• Provide leadership that promotes teamwork, accountability, and a positive work environment.
• Oversee specialized floor care operations, including hard surface and resilient flooring in commercial or federal environments.
• Assist with interviewing candidates and making hiring recommendations.
• Address employee concerns and escalate issues when necessary.
• Complete required reports, documentation, and training in accordance with company standards.
• Maintain professional conduct and ensure team adherence to company policies.

Hours for this position are Sunday 7:00am-3:30pm, Monday-Thursday 3:00pm-11:30pm.

What You Bring

Education & Experience

• High School Diploma or GED required.
• At least 1 year of supervisory experience required.
• Minimum of 3 years of custodial or janitorial experience in a supervisory capacity preferred.

Skills & Abilities

• Strong leadership and team management skills.
• Knowledge of commercial cleaning methods, floor care, and equipment operation.
• Ability to safely use industrial cleaning products and equipment.
• Strong communication skills, including reading, writing, and presenting information to groups.
• Ability to interpret safety rules, operating instructions, and procedure manuals.
• Experience working with and supporting individuals with disabilities.
• Strong problem-solving and conflict resolution skills.
• Ability to maintain professionalism and a positive image with clients, staff, and the public.
• Must be able to obtain and maintain required background checks/credentials.
• Have a valid driver's license and be insurable under Didlake's automobile policy. Requirements include but are not limited to a minimum of 3 years of licensed driving and being at least 25 years old.
• Access to the work site for this position requires a valid Real ID.

Why Join Didlake

• Be part of a mission-driven organization that supports individuals with disabilities.
• Opportunity to lead and develop a diverse team.
• Work in an environment that values inclusion, teamwork, and professional growth.
• Make a meaningful impact through service excellence and community support.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans
• Health Reimbursement Account (HRA)
• Life Insurance /A D&D
• Short Term Disability
• Employee Assistance Program (EAP) for work and personal support
• 401(k) retirement plan with company match
• Paid time off awarded after every year of service
• Paid sick leave that begins accruing upon hire
• Employee Development Program (EDP)
• Paid holidays
• Direct deposit