Job Summary
The Supervisor, Lab is responsible for coordinating and supervising laboratory operations, ensuring the highest standards of quality, efficiency, and regulatory compliance. This role oversees staffing, scheduling, training, quality control, supply management, and collaboration with laboratory administration, nursing, and physicians. The Supervisor also monitors financial performance, ensures adherence to regulatory requirements, and supports continuous process improvements. Additionally, this position provides technical expertise and performs laboratory testing as needed.
Essential Functions
Supervises daily laboratory operations, including staffing, scheduling, workflow management, and supply inventory, ensuring seamless and efficient services. Oversees laboratory testing processes, ensuring timely, accurate, and high-quality test results in compliance with CAP, CLIA, Joint Commission, and other regulatory standards. Manages quality control (QC) and proficiency testing, troubleshooting outliers, documenting corrective actions, and ensuring compliance with accreditation guidelines.
Leads and develops laboratory staff, conducting competency assessments, training, coaching, and performance evaluations to foster professional growth and compliance. Monitors and maintains laboratory equipment, ensuring proper functionality, preventive maintenance, and escalating issues to the Administrative Laboratory Director. Supports financial management efforts, monitoring supply usage, reducing waste, and selecting cost-effective reagents and materials.
Facilitates clear and effective communication, conducting regular staff meetings, disseminating relevant information, and maintaining collaboration with clinical teams. Ensures a safe and compliant work environment, promoting adherence to infection control, safety protocols, and regulatory policies. Drives continuous process improvement initiatives, identifying and implementing strategies to enhance laboratory efficiency, patient care, and operational outcomes.
Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards.
Leadership Responsibilities
Supervision and Staff Management
Supervises, trains and oversees departmental staff. Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues. Assists with and contributes to performance evaluations and goal setting.
Strategic Planning and Financial Oversight
Assists in managing departmental budget ensuring cost-effective operations while maintaining high quality service. Monitors expenditures, ensuring cost-effective delivery of services. May contribute to evaluation and implementation of new technologies to enhance operational efficiency. May contribute to development of departmental policies, procedures and protocols.
Quality Assurance and Regulatory Compliance
Ensures compliance with all relevant regulatory bodies. May participate in audits, inspections and accreditation processes as applicable. Follows established quality control practices to ensure accuracy, consistency and safety.
Collaboration and Communication
Works closely with leadership teams to coordinate and improve service delivery. Stays up-to-date with industry advancements, new technologies, and regulatory changes.
Staff Responsibilities
May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
Associate Degree or higher preferred 1-2 years of related experience in the profession required 1-2 years of previous leadership experience preferred
Knowledge, Skills and Abilities
Strong leadership, organizational, and communication skills. Ability to collaborate with interdisciplinary teams and manage cross-functional relationships. Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement. Communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines. Problem-solving and critical thinking skills. In-depth knowledge of industry best practices and regulatory compliance (if applicable). Strong organizational and time management skills. Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
Licenses and Certifications
MLS - Medical Lab Scientist (Formally MT Certification) through ASCP, AMT, or equivalent certification agency required or Certified Medical Laboratory Technician (MLT)-AMT required or CLS-L - Clinical Lab Scientist License through NCA required Additional certification in a specialized laboratory area (e.g., microbiology, hematology, blood bank) preferred
Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).
As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.