Supervisor, Laboratory Operations Management

Supervisor, Laboratory Operations Management at Kaiser Permanente Skip to main content Menu Close Who We Are Mission & History Our Difference Locations Innovation Stories & Resources Life & Culture Accessibility Support Benefits Career Growth Inclusion and Belonging Military Our Community Career Areas Clinical Careers All Clinical Careers Care at Home Mental Health Nursing Careers Nurse Management Careers Pharmacy Careers Rehab Services Early Careers Early Careers Nurse Residency Internships Business Careers All Business Careers Sales & Marketing IT Careers All IT Careers Digital Careers Exec & Leaders Physicians & Dentists Contingent Careers Our Hiring Process Accommodations FAQs Hiring Process Overview Pre-Hire Assessments Searching Jobs & Submitting Interest Talent Network Job SearchJob Search Search by Keyword Search by Location Radius Radius 5 miles 15 miles 25 miles 35 miles 50 miles Search Jobs My Profile Saved Jobs (0) Employee Job Search campaign-Day company_name-Medical-Laboratory hours_per_week-40 industry-NUE-GA-01|NUE|Non-Union-Employee job_level-Team-Leader/Supervisor job_status-Regular job_type-Standard salary_relocation-Full-time travel-Yes,-75-%-of-the-Time custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. custom_fields.ReqID-1420714 custom_fields.Shift-Day custom_fields.Field1-Ancillary-Diagnostic-Services custom_fields.Field2-Mon,-Tue,-Wed,-Thu,-Fri, custom_fields.Reindex-2 custom_fields.Facility-Crescent-Centre-Medical-Offices custom_fields.MHSTheme-No custom_fields.PayBasis-Yearly custom_fields.PayRange-$84600---$109450-/-year custom_fields.Specialty-Medical-Laboratory custom_fields.Department-Crescent-Center-Medical-Ofcs---Rgnl-Othr-Laboratory-Admin---2808 custom_fields.jobtitleLI-Supervisor,-Laboratory-Operations-Management---1420714 custom_fields.leadership-no custom_fields.CFSalaryLow-84600 custom_fields.HawaiiTheme-Ancillary-Diagnostic-Services custom_fields.JobSchedule-Full-time custom_fields.PostAddress-Georgia,Tucker,Crescent-Centre-Medical-Offices custom_fields.ShiftFilter-Day custom_fields.customtheme-Ancillary-Diagnostic-Services custom_fields.CFSalaryHigh-109450 custom_fields.LocationName-Georgia custom_fields.SchemaHiring-Kaiser-Permanente custom_fields.LocationValue-Georgia custom_fields.employeegroup-NUE-GA-01|NUE|Non-Union-Employee custom_fields.WorkerLocation-Onsite custom_fields.employeestatus-Regular custom_fields.WorkingHoursEnd-05:00-PM custom_fields.JobScheduleField-Full-time custom_fields.WorkingHoursStart-08:00-AM custom_fields.PrefQualification1- Minimum-Qualifications:

• Minimum-two-(2)-years-of-experience-in-a-leadership-role-with-or-without-direct-reports-in-a-healthcare-related-field. Bachelors-degree-in-medical-lab-science-or-equivalent,-or-health-care-related-field-AND-minimum-three-(3)-years-of-experience-in-medical-technology,-clinical-laboratory-sciences,-or-health-care-related-field-OR-Minimum-six-(6)-years-of-experience-in-medical-technology,-clinical-laboratory-sciences,-or-health-care-related-field. Additional-Requirements: Knowledge,-Skills,-and-Abilities-(KSAs):-Operations-Management;-Safety-Management;-Computer-Literacy;-Member-Service;-Medical-Sanitation-and-Infection-Control;-Medical-Terminology;-Medical-Equipment;-Quality-Improvement;-Quality-Assurance-and-Effectiveness;-Patient-Sample-Collection;-Business-Process-Improvement;-Cost-Optimization;-Operational-Excellence;-Compliance-Management;-Confidentiality;-Health-Care-Compliance;-Maintain-Files-and-Records;-Employee-Training;-Stakeholder-Management;-Legal-and-Regulatory-Requirements;-Health-Care-Quality-Standards Preferred-Qualifications: Technical-Supervisor-Certification-from-the-American-Board-of-Bioanalysis. Medical-Technologist-Certification. custom_fields.LocationDescription-Georgia,Tucker,Crescent-Centre-Medical-Offices custom_fields.NurseResidencyTheme-Ancillary-Diagnostic-Services custom_fields.VisionServicesTheme-Ancillary-Diagnostic-Services custom_fields.ExternalReferenceCode-1420714 custom_fields.InternalReferralTheme-Ancillary-Diagnostic-Services custom_fields.PhysicianAssistantTheme-Ancillary-Diagnostic-Services custom_fields.CFIsSignOnBonusAvailable-No custom_fields.FacilityServicesandMaterialsManagementTheme-Ancillary-Diagnostic-Services Your dedication helps them share the love. Enable extraordinary moments default Supervisor, Laboratory Operations Management Primary Location Tucker, Georgia Facility Name Crescent Centre Medical Offices Schedule Full-time Shift Day Salary $84600 - $109450 / year Job Number 1420714 Date Posted 04/23/2026 Submit Interest Save Job Job Summary: In addition to the responsibilities listed below, this position is also responsible for ensuring timely and accurate laboratory reporting in the section they supervise; supervising or facilitating day-to-day operations of the clinical laboratory in a labor management partnership environment, including both credentialed and non-credentialed personnel; maintaining competency in laboratory testing and performing bench work as appropriate; and supervising quality assurance, safety, compliance, regulatory, and accreditation standards and activities. Essential Responsibilities: Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope. Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives. Maintains testing and training standards by: leading the development and implementation of technical and/or non-technical training materials while coordinating training and/or training resources; participating in the evaluation of relevant personnel competency of all testing personnel on an ongoing basis and facilitating the resolution of proficiency testing concerns; and aligning training needs with regular, in-service, and competency training programs and completing own training. Maintains compliance and accreditation by: leading the team to follow policies and work instructions in alignment with applicable regulations, license requirements, accreditation standards, and inspection checklists pertaining to laboratories and facilities where testing is performed; removing obstacles that prevent adherence to all requirements related to the recruitment, processing, testing, storage, and distribution of materials and samples; researching, reporting, and responding to technical and/or non-technical deficiencies in regulatory/accreditation inspection processes; leading the facilitation of the license renewal process for personnel licensure; and guiding the team to update technical and/or non-technical documentation. Serves as a link between medical laboratory services and other services by: communicating needs and supporting staff to address regulatory/accreditation changes and issues, inspection citations, current events, and trends relevant to services, quality, and training; aligning efforts of cross-functional teams to proactively evaluate and improve technical and/or non-technical quality management systems; networking and collaborating across internal teams locally to coordinate and align lab operations, quality, and utilization; and driving alignment with local and national standards and regulations, and utilization of technology and initiatives. Ensures medical laboratory operations and improves processes by: supervising efficient operations, quality, service, patient safety, member/customer satisfaction, and cost effectiveness through evaluation and standardization of technical and/or non-technical services and processes; managing work plan processes to improve systems across the continuum of care; implementing new testing methodologies, processes, and technology that have the potential to improve service, quality, and/or efficiency; coordinating and managing onsite facilities issues of varying complexity with internal and external vendors; collaborating with employees to cultivate teamwork and a progressive work environment; scheduling personnel during periods of varying work load; supervising inventory and maintenance systems, overseeing supplies inventory, and estimating usage and costs; and coordinating ongoing technical and/or non-technical project management, including local, regional, and national initiatives, and status reports. Manages service quality by: leading the development of applicable policies and procedures for audit and process improvement projects; recommending, establishing, and implementing corrective actions, preventive actions, and process improvements based on internal and external quality audits of technical and/or non-technical processes; identifying an appropriate plan for correcting deviations from expected quality control results; promoting the use of strategies to ensure that tests are performed properly and results are verified before being shared; monitoring the management of specimens to ensure they are collected and processed according to established time and quality standards; initiating investigations into proficiency testing concerns; and identifying strategies to resolve problems of varying complexity related to pre-analytical (collection, processing, etc.), analytical, or post-analytical testing, as applicable. Minimum Qualifications: Minimum two (2) years of experience in a leadership role with or without direct reports in a healthcare related field. Bachelors degree in medical lab science or equivalent, or health care related field AND minimum three (3) years of experience in medical technology, clinical laboratory sciences, or health care related field OR Minimum six (6) years of experience in medical technology, clinical laboratory sciences, or health care related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Operations Management; Safety Management; Computer Literacy; Member Service; Medical Sanitation and Infection Control; Medical Terminology; Medical Equipment; Quality Improvement; Quality Assurance and Effectiveness; Patient Sample Collection; Business Process Improvement; Cost Optimization; Operational Excellence; Compliance Management; Confidentiality; Health Care Compliance; Maintain Files and Records; Employee Training; Stakeholder Management; Legal and Regulatory Requirements; Health Care Quality Standards Preferred Qualifications: Technical Supervisor Certification from the American Board of Bioanalysis. Medical Technologist Certification. Primary Location: Georgia,Tucker,Crescent Centre Medical Offices Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Onsite Employee Status: Regular Employee Group/Union Affiliation: NUE-GA-01|NUE|Non Union Employee Job Level: Team Leader/Supervisor Department: Crescent Center Medical Ofcs - Rgnl Othr-Laboratory Admin - 2808 Pay Range: $84600 - $109450 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: Yes, 75 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. Submit Interest Save Job Expected Employee Conduct > Share This Job Facebook X LinkedIn Email Navigating the Hiring Process We're here to support you! Having trouble with your account or have questions on the hiring process? Please visit the FAQ page on our website for assistance. Need help with your computer and browser settings? Please visit the Technical Information page for assistance or reach out to the web manager at kp-hires@kp.org. Do you need a reasonable accommodation due to a disability? 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