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Supervisor, Library Services

Kaiser Permanente

Los Angeles, CA

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JOB DETAILS
SALARY
$87,200–$112,750 Per Year
SKILLS
Auditing, Best Practices, Budget Management, Budgeting, Business Skills, Clinical Research, Coaching, Conferences, Consulting, Cross-Functional, Documentation, Embedded Systems, Event Marketing, Fair Lending, Federal Laws and Regulations, Health Information Technology, Health Science, Identify Issues, Information Retrieval, Information Technology & Information Systems, Information/Data Security (InfoSec), Interlibrary Loans, Internet Search, Leadership, Library and Information Science, License Agreements, Literacy, Maintain Compliance, Marketing Strategy, Medical Equipment, Medical Library, Medical Office, Mentoring, National Library, Negotiation Skills, Newsletter, Operational Support, Operations Management, Operations Processes, Performance Management, Pricing, Problem Solving Skills, Process Improvement, Project Planning, Publications, Record Keeping, Regulatory Compliance, Research Skills, Resource Management, Science Library, Software Evaluation, Standards Strategy, State Laws and Regulations, Strategic Planning, Systems Administration/Management, Talent Management, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Trend Analysis, Writing Skills
LOCATION
Los Angeles, CA
POSTED
Today
Job Summary:

Participates in the empowerment of library patrons by implementing education strategies on using standard and specialized library information systems and resources and collaborating to develop information literacy strategies, initiatives, and trainings. Conducts authoritative literature searches using advanced information databases and grey literature, as requested by patrons or for projects. Contributes to the fulfillment and delivery of library information resources by coordinating with physicians, clinicals, and researchers on the delivery of resources for projects. Manages the fostering of resource acquisition and evaluation as part of overall resource management by maintaining thorough knowledge of best practices and emerging trends in library information systems and leading the evaluation of resources. Partakes in a variety of professional activities related to Library Services by participating in library science and health related professional development activities to lead the team. Contributes to overall library operations, through supporting the team, which includes budget allocations, communications, and assisting with compliance. Manages the development and promotion of library resources while representing the library for visibility through the implementation of a variety of strategies.
Essential Responsibilities:

  • Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
  • Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
  • Participates in the empowerment of patrons by: helping patrons review author instructions to ensure they are following publication protocols and advising on copyright protocols; implementing education strategies on using standard and specialized library information systems and resources, including online database searches, bibliographic and reference systems, grey literature searches, and educational resources; troubleshooting advanced issues with library information systems and issues with patrons and collaborates with senior team members to identify long-term solutions; documenting and communicating bibliographic and reference best practices and procedures, including citation formatting, reference list curation, or related problems; providing consultation with individual patrons or with project teams on developing advanced information retrieval strategies to conduct research (e.g., systematic reviews, guidelines, and other publications); and collaborating to develop information literacy strategies, initiatives, and trainings for library patrons and librarians.
  • Supporting literature reviews for patrons by: conducting authoritative literature searches using advanced information databases and grey literature, as requested by patrons or projects, and may serve as a consultant to other members of the team; evaluating, synthesizing, and delivering relevant information identified through research to optimize resources for the end patron; utilizing tailored literature alerts to alert users of new articles on specific topics and advising on tools and mechanisms; and joining a team as an embedded member to support literature searches as a consultant.
  • Contributes to ensuring resource requests are fulfilled by: coordinating with physicians, clinicals, and researchers on the delivery of resources for projects; helping interpret licensing agreements to determine what is lendable; and resolving and maintaining order records and tracking receipts of requested information resources sharing through internal, regional, and national library systems while following operating procedures and policies for inter-library loans and fair use.
  • Manages the fostering of resource acquisition and evaluation by: maintaining thorough knowledge of best practices and emerging trends in library information systems, information literacy, health information resources, copyright, medical education, and the role of technology; ensuring the current resource offerings are evidence-based, contemporary and in support of Kaisers mission, and ongoing initiatives and research, and participating in Kaisers services across the company and filling gaps; managing archival journals and other collections and check out of materials; maintaining the online catalog and other library system to ensure proper system administration; identifying opportunities to revitalize and update current collections to ensure they are still current and filling gaps with electronic resources and removal of outdated resources; and leading the evaluation of software, hardware, and databases and recommending improvements and implementation options.
  • Partakes in a variety of professional activities related to Library Services by: participating in library science and health related development activities to lead team; proactively analyzing and evaluating problems while serving on internal committees, projects, peer groups, and professional organizations; and attending external conferences at the local and state level to identify gaps in current resources.
  • Contributing to library operations by: supporting team to ensure supplies, forms, educational resources, and library equipment are operational; working within allocated budget by monitoring usage and ensuring proper use of expenditures and may negotiate with vendors for initial pricing; collaborating on internal communications to leaders regarding contributions to Kaiser initiatives; and assisting with auditing librarys compliance with regulatory standards.
  • Manages the development and promotion of library resources by: developing informational handouts, websites, and newsletters to promote current and upcoming resources, services, and events and implement marketing strategies as directed by the manager/director; and representing the library and organization virtually and/or in person, such as through projects, peer groups, professional associations, projects, internal committees, external conferences, and committees at the local and state level to promote library visibility.
Minimum Qualifications:

  • Minimum two (2) years of experience in a leadership role with or without direct reports.
  • Minimum one (1) years of experience managing operational or project budgets.
  • Minimum five (5) years of experience using PubMed or related databases.
  • Minimum five (5) years of experience conducting grey literature searches.
  • Masters degree in Library or Information Science, Information System, or related field AND minimum five (5) years of experience in medical, health science, academic library, or a directly related field.
Additional Requirements:
  • Knowledge, Skills, and Abilities (KSAs): Service Focus; Autonomy; Research Databases; Literature Searches; Interlibrary Loans; Presentation Skills; Education and Training; Resource Promotion; Collection Development; Business Acumen
Preferred Qualifications:
  • Academy of Health Information Professional Certification (AHIP).


Primary Location: California,Los Angeles,4733 Sunset Annex
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:01 AM
Working Hours End: 05:01 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Team Leader/Supervisor
Department: 4733 Sunset Medical Offices - Health Science/Medical Library - 0806
Pay Range: $87200 - $112750 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 25 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

  • Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
  • Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
  • Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

About the Company

K

Kaiser Permanente

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1945
WEBSITE
http://www.kp.org/careers

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