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Supervisor, Maintenance 3rd

Spectrum

Buffalo, NY

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JOB DETAILS
SKILLS
Communication Skills, Construction, Corporate Compliance, Customer Satisfaction, Documentation, Driver's License, Electronics, FCC (Federal Communications Commission), Hybrid Fibre Coaxial (HFC), IP (Internet Protocol), Maintenance Services, Mentoring, Multitasking, Network Integration, Network Performance/Analysis, Operational Communications, Organizational Skills, People Management, Preventative Maintenance, QoS (Quality of Service), Radio Frequency, Record Keeping, Records Management, Safety Standards, Safety/Work Safety, Team Lead/Manager, Telecommunications, Test Equipment, Time Management, Vehicle Driving, Willing to Travel
LOCATION
Buffalo, NY
POSTED
1 day ago
Job Summary

Ready to lead a team that keeps Spectrum's network running strong and reliable for our customers? As a Maintenance Supervisor at Spectrum, lead your team of Technicians to drive maintenance activities and ensure all safety standards are met. Yourleadership directly shapes the quality of our service and empowers your team to deliver excellence every day, making a tangible difference in network performance and customer satisfaction.

Responsibilities

How You'll Make an Impact
  • Supervise and mentor your team of Maintenance Technicians to achieve customer satisfaction, technical quality and productivity goals
  • Coordinate demand and preventative maintenance activities to optimize network integrity and reliability
  • Observe and mentor your team on safety, quality, productivity and individual growth
  • Ensure timely and effective resolution of escalated line problems in compliance with company procedures
  • Facilitate cross-department collaboration and communication for seamless operations and project completion
  • Plan and execute small projects including FCC testing, plant relocations, preventative maintenance programs, and emergency restoration
  • Maintain accurate records, manage company-issued tools and equipment, and operate company vehicles responsibly
Working Conditions
  • Work indoors or outdoors in varying environments and weather conditions
  • Perform tasks at different heights, near power lines, or in confined spaces
  • Travel or work overtime and weekends as needed for business demands
Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education
  • Associate's degree in electronics, related field or equivalent
  • Industry and vendor-specific certifications and training such as NCTI, SCTE, BCT/E
Experience
  • 4+ years construction or maintenance of optical and coax distribution networks or equivalent
  • 1+ years supervisory experience in a technical environment or equivalent work experience preferred
Skills
  • Effective communication, multitasking, supervisory, documentation and organizational skills
  • Proficiency with basic software tools
  • Ability to operate computer and RF/Optical test equipment
  • Knowledge of network devices and appliances
  • Advanced understanding of HFC distribution network
  • Moderate understanding of IP networks, headend operations and customer premise network
  • Familiarity with Spectrum / telecommunications products and services
  • Capability to work outdoors for extended periods in all weather conditions
  • Skill in using manual and powered tools, handling ladders, taking measurements and working at heights
  • Ability to differentiate wire sizes and colors, make cable connections in tight spaces, and carry equipment over varied terrain
Other
  • Valid driver's license with satisfactory driving record
  • Ability to drive company vehicle safely and travel to assigned territories

About the Company

S

Spectrum

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1993
WEBSITE
https://jobs.spectrum.com/

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