Acute Care, Business Administration, Communication Skills, Customer Support/Service, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Health Information Management, High School Diploma, Hospital, Interpersonal Skills, Medical Records, Medical Treatment, Microsoft Office, People Management, Performance Analysis, Performance Reviews, Policy Development, Productivity Management, Quality Assurance, Quality Metrics, Quality Monitoring, Records Management, Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Resolve Customer Issues, Return on Investment (ROI), Sales Management, Schedule Development, State Laws and Regulations, Time Management, Willing to Travel, Writing Skills
San Francisco, California
The Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.
RHIT or RHIA preferred
Onsite Position
Candidate will travel between the below locations:
San Francisco, Oakland and Emeryville, CA
Responsibilities:
- Manages workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.
- Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.
- Provides coverage in event of backlogs, illness, vacation or leave of absence of ROI Specialists.
- Performs Quality Assurance monitoring of work performance for the ROI Specialists.
- In conjunction with and under the direction of the Area Manager, conducts productivity and work performance reviews for ROI Specialist in accordance with MRO/customer policies and procedures and Federal/State law.
- In conjunction with and under the direction of the Area Manager, monitors performance and provides performance feedback for ROI Specialists.
- Manages employee schedules and approves bi-weekly payroll to include approval of PTO requests
- Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.
- Provides support to the Area Manager as needed.
Qualifications:
- High School Diploma/GED required.
- Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred.
- 1 years supervisory/management experience in acute care setting.
- Knowledge of HIPAA privacy information standards required.
- Demonstrates excellence in written communication and interpersonal skills.
- Proficiency in Microsoft Office Applications required.
*This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
Total Compensation
Base pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.
Salary Range
It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.
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INDMP
Pay Range:
USD $51,000.00 - USD $69,000.00 /Yr.