Supervisor – Mobile Mammo NW

Job Summary:

MobileMammo NW is the South Puget Sound’s first dedicated Mobile Mammography Program, established by the TRA Medical Imaging Foundation and operated by TRA Medical Imaging.

The Mobile Mammography Supervisor for MobileMammo NW serves as the clinical, technical, and operational leader for the organization’s mobile breast imaging program. This role is responsible for overseeing the delivery of safe, high-quality mammography services within a mobile clinic environment across South Puget Sound and surrounding communities, while directly supervising and supporting mobile mammography staff.

In addition to performing screening mammography as a technologist, the Supervisor provides day-to-day leadership, direction, and accountability for technologists assigned to the mobile unit. This includes staff scheduling, training, performance management, coaching, and fostering a culture of teamwork, accountability, and exceptional patient care. The Supervisor ensures all team members adhere to established clinical protocols, safety standards, and organizational expectations.

This role maintains responsibility for the technical integrity and operational performance of the mobile unit, ensuring strict compliance with MQSA, ACR, FDA, and Washington State regulatory requirements. The Supervisor oversees imaging quality, patient safety, radiation protection, infection control, equipment functionality, and documentation compliance in alignment with MobileMammo NW standards and TRA Medical Imaging policies.

Operating in a dynamic mobile setting, the Supervisor ensures the unit remains inspection-ready at all times, leads quality control and assurance programs, and is accountable for workflow efficiency and consistency across all service locations. This includes oversight of equipment setup, calibration, maintenance, and coordination with vendors and internal partners to ensure uninterrupted operations.

The Mobile Mammography Supervisor serves as the primary liaison between mobile staff, TRA leadership, MMNW leadership and board, scheduling teams, and community partners. This role plays a critical part in program planning, process improvement initiatives, and expanding service reach, while ensuring alignment with organizational goals and community needs.

In support of the mission of MobileMammo NW, the Supervisor champions equitable access to breast cancer screening for underserved and high-need populations. This role models professionalism, compassion, and cultural sensitivity, while reinforcing the clinical excellence and trusted reputation of TRA Medical Imaging.

This position requires strong leadership capability, advanced technical expertise, regulatory knowledge, and exceptional organizational and communication skills to ensure high performance, compliance, and a superior patient experience across all mobile deployment sites.

Pay and Benefits:

Pay: $47.59 - $80.91 per hour based on relevant experience, skills, and abilities.

Benefits Highlights:

• Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover
• 401(k): 3% automatic employer contribution+ 3% match
• Annual pay increases
• Full benefits: Medical, dental, vision, life, disability, mental wellness
• For more detailed benefits synopsis visit tranow.com/about/careers

Location: As a member of our MobileMammo NW team, this position will include consistent travel across the South Sound. 

About TRA Medical Imaging

TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.

We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.

Why Choose TRA Medical Imaging

TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.

Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.

Want to learn more about TRA’s commitment to patients, employees and our community? Visit https://www.tranow.com/about/careers/ and explore your future with us today!

Essential Job Functions:

Supervisory Responsibilities

1. Supervise, develop, and mentor technical staff, providing ongoing coaching, performance feedback, and professional development to ensure high levels of competency, engagement, and accountability across the team.
2. Oversee and standardize workflows and protocol development for Mammography (MM) across TRA, ensuring consistency, efficiency, and alignment with clinical best practices and organizational goals.
3. Serve as the primary liaison to radiologists, ensuring alignment on image quality standards, protocol enhancements, and staff competency development, while proactively addressing opportunities for clinical and technical improvement.
4. Provide subject matter expertise and leadership support to internal departments, referring providers, and patients regarding Mobile Mammography NW (MMNW) services, ensuring accurate information, problem resolution, and a high level of service.
5. Ensure full compliance with all regulatory and accreditation requirements, including ACR, MQSA, state inspections, annual evaluations (e.g., Corwin), and radiation safety standards; maintain continuous readiness and lead corrective actions when needed.
6. Lead quality assurance and performance improvement initiatives, monitoring imaging quality, patient safety, and operational metrics, and implementing process improvements to enhance service delivery and outcomes.
7. Manage staff scheduling and staffing operations, including oversight of PTO, low census adjustments, and resource allocation, ensuring appropriate coverage and efficient operations in collaboration with leadership.
8. Provide operational oversight across multiple service locations, including the MMNW coach, outpatient sites, and corporate office, ensuring consistent standards, team support, and seamless service delivery.
9. Maintain comprehensive operational knowledge of all MMNW equipment and accessories, ensuring proper use, staff competency, preventative maintenance coordination, and rapid issue resolution to minimize downtime.
10. Actively participate in organizational leadership activities, including committees, strategic planning initiatives, and cross-functional meetings, contributing clinical and operational insight to support program growth and alignment with organizational priorities.
11. Develop, analyze, and present program performance reports to leadership, committees, and the Board of Directors, providing clear insights on operations, outcomes, and opportunities for improvement.
12. Monitor and communicate key performance indicators (KPIs)—including exam volume, quality metrics, patient satisfaction, and outreach effectiveness—ensuring transparency, accountability, and data-driven decision-making.
13. Provide leadership input on strategic and operational initiatives, including program expansion, workflow optimization, and service delivery improvements to enhance access, efficiency, and patient experience.
14. Serve as a key liaison between frontline staff and executive leadership, ensuring effective communication, elevating concerns, and aligning team operations with organizational goals and expectations.

Mammography Technologist Responsibilities

The MM Specialist will also travel regularly on the MMNW coach working as a mammography technologist.  They will also work as a Mammography Technologist at various TRA Medical Imaging and Diagnostic Imaging NW sites when the mobile mammo coach is not operating.

1. Prepares patients for radiologic exams with thorough explanations of the procedures and clear instructions.
2. Obtains a thorough patient history as it relates to the exam to be completed.
3. Accurately implements the orders of the referring physician, producing radiographs with minimum patient exposure and repeatability.
4. Presents high quality radiographs and pertinent patient history to radiologist for interpretation.
5. Performs necessary computer functions associated with patient exam
6. Responsible for keeping work area and patient exam areas neat and stocked with appropriate supplies; and participating in orientation and in-service training for personnel.
7. Follow the HIPAA privacy and security policies and procedures.
8. Check work email daily.
9. Responsible for providing daily coverage as working mammography technologist in all mammography specialties.
10. Provide oversight for mammography quality control and medical outcomes tracking/evaluation.
11. Performs other related duties as assigned.

Qualifications:

Education/Work Experience

• ARRT Advanced certification in Mammography ARRT (M)
• Must be and maintain compliant with all CME, education, certification requirements and provide documentation.
• ARRT, Registered Mammography Technologist (M), with WA State licensure
• A valid driver’s license and auto insurance in good standing is mandatory.
• Current BLS certification required (for clinical staff)
• Ability to drive a large RV preferred (no CDL required)
• Minimum 3–5 years of mammography experience, preferably in a mobile setting
• Prior supervisory or leadership experience preferred 
• Experience with MQSA compliance, QA/QC programs, and accreditation processes

Job Knowledge/Skills

• Prior experience as lead technologist.
• Maintains a professional demeanor with confidentiality.
• Proficient in the use of computers and computer information systems, and provide training and super-user support to team members.
• Meet and support the workflow demands of a fast paced, customer focused service environment in clinic setting.

• Utilizes accurate written and oral communications with patients, physicians, co-workers and supervisor.
• Maintains high standards regarding the accurate recording of patient information.
• Is prompt and efficient with minimal absences.
• Cooperates and maintains good rapport with co-workers and ensures proper patient care and efficient workflow.
• Ability to manage multiple tasks and carry out instructions effectively.
• Ability to demonstrate effective customer service skills.
• Communicate professionally with other medical facilities, patients, and customers.
• Ability to manage multiple tasks and carry out instructions effectively.