Supervisor of Absence and Leave Case Management *
Make a difference every day as Supervisor Absence Leave Case Management at TriHealth. Join a compassionate, servant-led team committed to excellence in case management while working in a supportive environment.
We offer career growth opportunities and a comprehensive benefits package! Apply today and grow your career with a team that truly values you.
Location:
Work Schedule:
Incentives & Benefits:
Job Requirements:
Job Overview:
Provides daily oversight and leadership to the case management team by providing orientation, ongoing training, mentoring, and supervising 3-9 team members. Assists with financial management including budget development and financial analysis. Assures regulatory compliance - Bureau of Workers Compensation self-insured renewals and acquisition updates; outcomes tracking; team member service and satisfaction; performance improvement initiatives. Reporting and Metrics as it relates to days saved in returning employees to work, injury trends and costs, with meaningful information/reports to Occupational/Environmental/Safety and Quality teams, other reports as needed. Annual OSHA reporting; Annual Bureau of Labor &Statistics Surveys Reporting; Annual Ohio BWC Reporting. May carry a small caseload as needed. .
Job Responsibilities:
Manage the day to day operations of the Absence and Leave Case Management department and provides managerial oversight. Ongoing coaching, mentoring, and supervision of the case management team including but not limited to: Performance reviews, hiring, terminations, and all decisions with matter of importance as they pertain to staffing of the department. Development and oversight of ergonomics program. Provides input to and assists in the development of budget preparation, financial analysis, development of action plans for programs to remain fiscally sound and provide growth and contribution to organization.
Collaborate with Employee Health and HR Service Center and Leave Team Leaders as needed to ensure team members and managers receive excellent service and that is reflected in satisfaction surveys.
Ensures compliance with all Ohio BWC regulations and completes all renewal applications and annual reports of paid compensation.
Track injury trends and costs and provide meaningful information/reports to Occupational/Environmental/Safety and Risk departments. Play an active role in the implementation of Safety Initiatives. Track WC and LOA cases and review processes and procedures for areas of improvement. Update processes and procedures as needed, based on review or as required.
Maintain Training and compliance with HIPAA privacy requirements regarding the transfer of personal health information in any form as it pertains.
Other Job-Related Information:
Direct Report FTEs = 3-9
Working Conditions:
Bending - Rarely
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Frequently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Occasionally
Reading - Consistently
Sitting - Consistently
Standing - Frequently
Stooping - Rarely
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Rarely
Visual Acuity: Far - Occasionally
Visual Acuity: Near - Consistently
Walking - Frequently
Leadership Performance Standards
TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:
Achievement of Annual Pillar Goals:
1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance
Leadership Competencies:
TriHealth Way of Leading
TriHealth Way of Serving
Transformation Change
Drive for Results
Build Organizational Talent
Leadership Tactics:
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
Regularly Round on Team Members, using questions from the rounding log.
Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
Model, coach and validate team members' use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.
Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization''s values by offering comprehensive benefits packages, competitive wages, and milestone recognition.
Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!