Supervisor of Maintenance of Way

Massachusetts Bay Transportation Authority

$401

2 days ago

Job Description

Salary

$146,479.79 Annually

Location

21 Arlington Avenue, Charlestown

Job Type

Full-Time

Job Number

26-20129

Department

MBTA - Maintenance of Way

Area

333-Rapid Transit

Opening Date

07/29/2026

Closing Date

8/12/2026 11:59 PM Eastern

Bargaining Unit

MBTA L453 Professional

Licenses / Certifications

A valid Drivers License is required.

Safety Sensitive

Yes; this is a Safety Sensitive position. Employees in this role will be subject to periodic physical examinations plus random drug and alcohol testing.

Essential Classification (Emergency Staff)

Yes; this position is classified as essential. Employees in this role are required to report to work for their assigned work hours or as directed by supervisory personnel during declared States of Emergency.

On-Call or 24/7

Yes; this position is classified as on-call or 24/7. Employees in this role must be available to respond to page/text/call and report to work as directed by supervisor personnel.

Description
Benefits
Questions

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Supervisor, Maintenance of Way, will supervise and evaluate the work activities of various classifications, including forepersons, maintenance crew members, equipment operators, track repairpersons, and track inspection personnel, ensuring that safety, quality, and productivity standards are met.

Duties & Responsibilities

Responsible for the duties of the Superintendent as needed.
Evaluate track and work conditions and prescribe and execute any remedial actions required to ensure the safety of both customers and employees.
Protect MBTA / MOW property and assets.
Use T Track standard manual and computerized systems to prepare short and long-range work programs for the rail lines such as inspections, track rehabilitation, maintenance, and cleanup programs.
Ensuring budgetary goals are met and that all work is performed in a timely and cost-effective manner.
Prioritize and organize work schedules for day and night crews.
Perform and document daily inspections of work performed, prepare tack inspection schedules on a yearly basis to determine and submit manpower, materials, and equipment needs for track work programs.
Diagnose track conditions and initiate proper remedial action.
Prepare, monitor, and analyze various personnel and attendance-related trends and reports.
Participate in the recruitment, training, discipline, and promotion of personnel.
Responsible for the storage and delivery of all stock and materials as needed.
Oversee all rail fabrication and pre-plate ties for the MOW Department.
Assist with day-to-day service contracts as needed.
Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner.
Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed.
Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreement (if applicable), and policies of the Authority, including the EEO, Anti-Discrimination, Anti-Harassment, and Anti- Retaliation policies.
Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
This position will work in an office environment and in the field to inspect/observe projects or other infrastructure conditions, which require visits to stations, the Right of Way, and other work sites.
Perform all other duties and projects that may be assigned.

Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.

Supervision

Supervise classifications, including Foreperson(s), System Repairers, and Trackperson(s).

Minimum Requirements & Qualifications

High School Diploma or equivalent (G.E.D.) from an accredited institution with the ability to comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc.
Five (5) years of experience in rail/track repair, maintenance, design, and construction.
One (1) year of experience in a supervisory capacity.
Effective organizational and analytical skills.
Have the ability to use Word, Excel, database, PeopleSoft, or Mainframe applications.
Have excellent customer service and conflict resolution skills.
Have the ability to provide internal and external customers with a courteous and professional experience.
Have the ability to supervise and work effectively with a diverse workforce.
A valid driver's license.

Substitutions

None

Preferred Experience & Skills

Bachelors Degree in Business or Civil Engineering, or related field from an accredited institution.

Job Conditions:

Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTAs ADA Unit at 617-222-5751 or hradaaa@mbta.com.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
Intern / Co-Op Benefits: Employees taking part in an internship or co-op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co-op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co-ops.

Employment Benefits at the MBTA

Full-Time Employees:

The MBTA offers comprehensive benefits packages. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability
Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays
Retirement: Pension or deferred compensation 401(a), plus MBTA contributions
Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail)
Tuition Reimbursement (up to $10,000 per year)
Public Service Loan Forgiveness (PSLF) for student loans
Commuter Choice Parking Program: Pre-tax benefits for parking
Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses
Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
Shopping discounts via GovX.com
Verizon and AT&T service discounts
And more...

Disclaimer:

The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract and is not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.

The MBTA is an Affirmative Action/Equal Opportunity Employer

Do you have a High School diploma or GED?

Do you have a bachelors degree in business or civil engineering, or related field from an accredited institution?

Do you have Five (5) years of experience in rail/track repair, maintenance, design, and construction?

Do you have One (1) year of experience in a supervisory capacity?

Are you legally authorized to work in the United States?

Will you now or in the future require visa sponsorship to continue working in the United States (e.g. H-1B visa status)?

The MBTA needs to review your driving record to process your application. Do you authorize the MBTA to obtain your Massachusetts driving records? If you have a Massachusetts license, you can have the MBTA pull your driving record on your behalf at no cost to you by responding "yes" to this question. If you do NOT have a Massachusetts license, or if you would prefer to provide your driving record to the MBTA, you should answer this question "no."

Yes, I authorize the MBTA to access my driving records on my behalf. I understand that the MBTA is asking for my drivers license number on this application to make sure that it is accessing the correct driving records and that the MBTA will not use my drivers license number for any other purpose.
No, I do not authorize the MBTA to obtain my records. I will obtain and provide a copy of my current (within past two weeks) "True and Attested Driving Record" from the MA RMV, which I will upload as part of my application or email to HRStaffing@mbta.com. I understand that my application is not complete until / unless I attach my driving record.
No, I do not want my driving record reviewed and understand that I cannot be further considered for this role without that review.
I do not have a valid U.S. Drivers License.

If you answered "Yes" to allow the MBTA to pull your driving record on your behalf, please provide your Drivers License number below. Otherwise enter "n/a

Required Question

Employer Massachusetts Bay Transportation Authority

Address 10 Park Plaza

Boston, Massachusetts, 02116

Phone (617) 222-3200

Website https://www.mbta.com