Internal Apply External Apply Refer a Friend Back
Job Details
Supervisor of Patient Access
Req #: 0000257773
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Evening
Facility: RWJ New Brunswick
Department: Emergency Dept Access Service
Pay Range: $64,500.00 - $80,700.00 per year
Location:
One Robert Wood Johnson Place, New Brunswick, NJ 08901
Job Title: Supervisor
Location: Main Hospital - New Brunswick
Department Name: Emergency Dept Access Service
Req #: 0000257773
Status: Salaried
Shift: Evening
Pay Range: $64,500.00 - $80,700.00 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The Supervisor of Patient Access manages the daily operations of the department in the area to which they are assigned, ensuring a timely and efficient patient throughput process while providing excellent customer service.
The Supervisor ensures that departmental policies and procedures are followed, supervises staff, creates schedules and ensures that the work done by the staff is accurate and meets regulatory and policy standards.
The Supervisor provides leadership support to the team while also completing Patient Access functions on a daily basis.
Qualifications:
Required:
- High School Diploma Required
- Minimum of 5 years of Patient Access experience
- Knowledge in all aspects of registration, Insurance Verification, Authorization requirements, Non-Federal and Federal billing regulations, and state programs such as Charity Care
Scheduling Requirements:
- Full-Time, Evening. M-F 2P-10:30P
Preferred:
- College Degree Preferred
- 3 years of leadership experience preferred
Essential Functions:
- Ensures the accuracy and integrity of all registrations, which includes correcting and tracking registration errors via daily reports
- Enforces compliance with all departmental policies and procedures in conjunction with the goals and mission statement of the organization
- Provides oversight of the educational needs of the staff and address these needs when applicable
- Utilizes necessary systems to review daily alerts, address system errors and requesting system rules in order to improve registration accuracy
- Responsible for the education of all staff and must assure all registration staff is competent and recertified yearly on mandatory education
- Achieves expected results and outcomes without compromising RWJBH core values, processes or procedures
- Ensures timely registrations of all patients and completes registrations within the department when necessary
- Responsible for maintaining adequate staffing levels including the review and completion of staff schedules
- Provide on-call support to staff as needed to ensure urgent issues are addressed timely
- Communicates issues and policies to all staff members as it relates to department and ancillary areas
- Responsible for monitoring all key performance indicators and creating action plans when goals are not met
- Delegates and prioritizes work assignments in relation to the patient s needs and staff s competence
- Informs staff of System updates and is responsible for providing any/all pertinent information related to registration issues
- Provides clear communication and expectations for staff around KPI s and goals
- Reviews and recommends any changes to departmental policies
- Maintains open communications with management
- Oversees and supervises all department functions including training, onboarding and orientation of all new staff
- Reviews work for accuracy and completeness, utilizing staff scorecards and analyzing the results with them to identifying areas of strength and areas requiring improvement
- Demonstrates good interpersonal skills and a positive demeanor in working with patients, employees and other organizational staff
- Responsible for the coaching and development of all staff performing these functions and assisting in implementing short and long-term plans and objectives to improve customer service and collect quality information
- Must provide and contribute to a positive environment that leads to the overall success of revenue cycle and organizational goals
- Operates with a high degree of autonomy and authority while working within the framework of RWJBH philosophy and policies
- Maintains professional affiliations and enhances professional growth and development to keep abreast of the latest trends in hospital/department/administration services
- Completes all other duties as assigned
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
Internal Apply External Apply
Search Jobs
Search Jobs by Keywords
Submit Search
Search Jobs by Category
- Search All Categories
- Accounting / Finance Jobs
- Advanced Practice Providers
- All Advanced Practice Providers Jobs
- Nurse Midwife Jobs
- Nurse Practitioner Jobs
- Physician Assistant Jobs
- Allied Health Technicians
- All Allied Health Technicians Jobs
- Anesthesia Technician Jobs
- Central Sterile Processing Jobs
- Dental Jobs
- Dialysis Technician Jobs
- EKG / EEG Technician Jobs
- Sleep Polysomnography Technician Jobs
- Surgical / OR Techs Jobs
- Behavioral and Mental Health Jobs
- CNA / Nurse Aide Jobs
- Case Management Jobs
- Clerical / Administrative Jobs
- Dietitian / Nutritionist Jobs
- Education/Training Jobs
- Emergency Medical Services (EMS) Jobs
- Facilities, Engineering, and Plant Operations Jobs
- Healthcare Operations Jobs
- Housekeeping / Environmental Services Jobs
- Human Resources Jobs
- Information Technology and Systems / Clinical Informatics Jobs
- Internships Jobs
- LPN Jobs
- Laboratory Jobs
- Leadership Jobs
- Legal, Risk and Compliance Jobs
- Marketing / Public Relations Jobs
- Medical Assistant Jobs
- Medical Scribe Jobs
- Nurses Aide Jobs
- Nursing
- All Nursing Jobs
- Ambulatory / Outpatient Nursing Jobs
- Behavioral Health Nursing Jobs
- ER Nursing Jobs
- ICU / Critical Care Nursing Jobs
- Infusion Nursing Jobs
- Labor and Delivery Nursing Jobs
- Medical / Surgical Nursing Jobs
- Nurses Jobs
- OR Nursing Jobs
- Oncology Nursing Jobs
- Pediatric Nursing Jobs
- Staff Nurse Jobs
- Telemetry Nursing Jobs
- Nursing Education Jobs
- Nursing Management / Leadership Jobs
- Patient Transport Jobs
- Perfusionist / Physicist / Dosimetrist Jobs
- Pharmacy Jobs
- Philanthropy / Fundraising Jobs
- Physician Jobs
- Procurement / Supply Chain / Distribution Jobs
- Professional / Management Jobs
- Quality / Patient Safety Jobs
- Radiology / Imaging / Radiation Jobs
- Rehabilitation and Therapeutic Services
- All Rehabilitation and Therapeutic Services Jobs
- Athletic Trainers Jobs
- Occupational Therapy Jobs
- Physical Therapy Jobs
- Rehabilitation Jobs
- Speech Therapy Jobs
- Research Jobs
- Respiratory Jobs
- Revenue Cycle and Patient Access Jobs
- Security Jobs
- Senior Leadership (VP+) Jobs
- Social Work / Community Health Jobs
Search Jobs by Facility
Search Jobs by Location
- Search All Locations
- Barnegat, NJ Jobs
- Bayonne, NJ Jobs
- Bayville, NJ Jobs
- Belleville, NJ Jobs
- Bellmawr, NJ Jobs
- Bloomfield, NJ Jobs
- Bordentown, NJ Jobs
- Branchburg, NJ Jobs
- Brick, NJ Jobs
- Bridgewater, NJ Jobs
- Carteret, NJ Jobs
- Cedar Knolls, NJ Jobs
- Clara Maass, NJ Jobs
- Clark, NJ Jobs
- Clifton, NJ Jobs
- COLTS NECK, NJ Jobs
- Columbus, NJ Jobs
- Cranbury, NJ Jobs
- Cranford, NJ Jobs
- Dayton, NJ Jobs
- East Brunswick, NJ Jobs
- East Orange, NJ Jobs
- Eatontown, NJ Jobs
- Edison, NJ Jobs
- Egg Harbor Township, NJ Jobs
- Elizabeth, NJ Jobs
- Essex County, NJ Jobs
- Fanwood, NJ Jobs
- Flemington, NJ Jobs
- Florham Park, NJ Jobs
- Forked River, NJ Jobs
- Freehold, NJ Jobs
- Hamilton, NJ Jobs
- Hillsborough, NJ Jobs
- Hoboken, NJ Jobs
- Holmdel, NJ Jobs
- Howell, NJ Jobs
- Hudson County, NJ Jobs
- Irvington, NJ Jobs
- Jackson, NJ Jobs
- Jersey City, NJ Jobs
- Kearny, NJ Jobs
- Kendall Park, NJ Jobs
- Kenilworth, NJ Jobs
- Lakehurst, NJ Jobs
- Lakewood, NJ Jobs
- Lawrenceville, NJ Jobs
- Linden, NJ Jobs
- Livingston, NJ Jobs
- Long Beach, NJ Jobs
- Long Branch, NJ Jobs
- Lyndhurst, NJ Jobs
- Madison, NJ Jobs
- Manahawkin, NJ Jobs
- Manalapan, NJ Jobs
- Manchester, NJ Jobs
- Maplewood, NJ Jobs
- Marlboro, NJ Jobs
- Mays Landing, NJ Jobs
- Mercer County, NJ Jobs
- Metuchen, NJ Jobs
- Middlesex, NJ Jobs
- Middletown, NJ Jobs
- Millburn, NJ Jobs
- Millstone Township, NJ Jobs
- Monmouth, NJ Jobs
- Monmouth County, NJ Jobs
- Monmouth Junction, NJ Jobs
- Morganville, NJ Jobs
- Morristown, NJ Jobs
- Mountainside, NJ Jobs
- Moutainside, NJ Jobs
- Neptune, NJ Jobs
- Newark, NJ Jobs
- New Brunswick, NJ Jobs
- North Arlington, NJ Jobs
- North Brunswick, NJ Jobs
- Nutley, NJ Jobs
- Ocean, NJ Jobs
- Ocean County, NJ Jobs
- Oceanport, NJ Jobs
- Ocean Township, NJ Jobs
- Old Bridge, NJ Jobs
- Orange, NJ Jobs
- Parsippany, NJ Jobs
- Pennington, NJ Jobs
- Piscataway, NJ Jobs
- Plainfield, NJ Jobs
- Princeton, NJ Jobs
- Rahway, NJ Jobs
- RWJBH Mobile Health (EMS) Jobs
- River Edge, NJ Jobs
- Robbinsville, NJ Jobs
- Roselle, NJ Jobs
- Roselle Park, NJ Jobs
- Scotch Plains, NJ Jobs
- Sea Girt, NJ Jobs
- Shrewsbury, NJ Jobs
- Somerset, NJ Jobs
- Somerville, NJ Jobs
- South Bound Brook, NJ Jobs
- South Orange, NJ Jobs
- South Plainfield, NJ Jobs
- Springfield, NJ Jobs
- Stirling, NJ Jobs
- STRATFORD, NJ Jobs
- Tinton Falls, NJ Jobs
- Toms River, NJ Jobs
- Trenton, NJ Jobs
- Union, NJ Jobs
- Union City, NJ Jobs
- VOORHEES, NJ Jobs
- Wall Township, NJ Jobs
- Wall Township, NJ Jobs
- Warren, NJ Jobs
- Westfield, NJ Jobs
- West Long Branch, NJ Jobs
- West Orange, NJ Jobs
- Whiting, NJ Jobs
Search Jobs by Shift
Search Jobs by Status
New Search
Search Jobs
Close Search
Join Our Talent Network
Sign Up for Job Alerts
Upcoming Events