Supervisor Patient Access - ED Supervisor- PM Shift

Providence Health & Services

Eureka, CA

JOB DETAILS
SALARY
$29.62–$45.31 Per Hour
SKILLS
Best Practices, Cancer, Cardiology, Clinical Facilities, Community and Social Services, Diversity, Emergency Care, Emergency Services, Facilities Management, Federal Laws and Regulations, Genetics, Health Education, Healthcare, Home Care, Hospice Care, Hospital, Leadership, Maintain Compliance, Neonatal Intensive Care Unit (NICU), Neuroscience, Nonprofit, On Site Support, Operational Improvement, Orthopedics, Outpatient Care, PBX (Private Branch eXchange), Pediatric Intensive Care Unit (PICU), People Management, Regulatory Compliance, Social Work, State Laws and Regulations
LOCATION
Eureka, CA
POSTED
30+ days ago

Description

The Supervisor Patient Access is responsible for the 247 supervision of the on-site Access Services staff which may also include PBX patient scheduling clinic registrars and off-site locations. Hospital Access Services departments facilitate patient visitor and provider interactions within their ministry including access to both information and care. This position is responsible for staff scheduling and coverage implementing a standardized approach in line with the vision of Revenue Cycle and accountable for quality results caregiver engagement and patient experience for the ministry. The supervisor will also oversee and supervise all areas of department operations and ensure adherence to regulations facilitating appropriate disaster response as well as coordination with facility clinical and administrative leadership for processes integrated with Access. While the posted salary range may vary the minimum starting pay for this exempt position is 36.00 per hour.

Providence caregivers are not simply valued - theyre invaluable. Join our team at St. Joseph Hospital Eureka and thrive in our culture of patient-focused whole-person care built on understanding commitment and mutual respect. Your voice matters here because we know that to inspire and retain the best people we must empower them.

Preferred Qualifications

Bachelors degree in a healthcare-related field preferred or equivalent educationexperience.

3 years Experience in an integrated healthcare system in any aspect of access services or a related position.

2 years Personnel management supervisory or lead experience of a teams of 5 or more.

Demonstrates experience designing and implementing process changes and successfully implementing standardized operational improvements in collaboration with other leadership.

Why Join Providence

Our best-in-class benefits are uniquely designed to support you and your family in staying well growing professionally and achieving financial security. We take care of you so you can focus on delivering our Mission of caring for everyone especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits including paid time-off happen for various reasons. These reasons can include changes of Legal Employer FTE Union location time-off plan policies availability of health and welfare benefit plan offerings and other various reasons.

About Providence

At Providence our strength lies in Our Promise of Know me care for me ease my way." Working at our family of organizations means that regardless of your role well walk alongside you in your career supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued and everyone is essential heard and respected. Together our 120000 caregivers all employees serve in over 50 hospitals over 1000 clinics and a full range of health and social services across Alaska California Montana New Mexico Oregon Texas and Washington. As a comprehensive health care organization we are serving more people advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidates placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range additional compensation may be available for this role such as shift differentials standbyon-call overtime premiums extra shift incentives or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401k Savings Plan with employer matching health care benefits medical dental vision life insurance disability insurance time off benefits paid parental leave vacations holidays health issues voluntary benefits well-being resources and much more. Learn more at providence.jobsbenefits.

Applicants in the Unincorporated County of Los Angeles Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Northern California Providence provides health care services to Eureka Fortuna Healdsburg Napa Petaluma and Santa Rosa.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer cardiology neurosciences orthopedics womens services emergency and trauma care pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment outpatient health centers physician groups and clinics numerous outreach programs and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race color gender disability veteran military status religion age creed national origin sexual identity or expression sexual orientation marital status genetic information or any other basis prohibited by local state or federal law. We believe diversity makes us stronger so we are dedicated to shaping an inclusive workforce learning from each other and creating equal opportunities for advancement.

Requsition ID 428458

Company Providence Jobs

Job Category Patient Access

Job Function Revenue Cycle

Job Schedule Full time

Job Shift Evening

Career Track Leadership

Department 7800 ADMIT AND REG

Address CA Eureka 2700 Dolbeer St

Work Location St Joseph Hospital Eureka

Workplace Type On-site

Pay Range 29.62 - 45.31

The amounts listed are the base pay range additional compensation may be available for this role such as shift differentials standbyon-call overtime premiums extra shift incentives or bonus opportunities.

About the Company

P

Providence Health & Services

Our Mission is more than just words.

About Us

As the third largest not-for-profit health system in the United States, we are committed to providing for the needs of our communities – especially for those who are poor and vulnerable – across Alaska, California, Montana, Oregon and Washington.

Our system includes more than 82,000 caregivers (all employees) serving in a diverse range of ministries from birth to end of life, including acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, supportive housing and education.

Where we serve

We operate 34 hospitals, 600 physician clinics, 22 long-term care facilities, 19 hospice and home health programs and 693 supportive housing units in 14 locations. Our health plan serves our caregivers and other large employer groups covering 513,000 members.

On any given day, we care for more than 1,200 people in our long-term care settings, more than 4,000 in our hospitals and more than 15,000 in our clinic settings. Daily, we serve more than 7,000 people in our many home health and palliative care programs and almost 800 in supportive housing. We touch more than five times as many lives in non-acute settings as we do in the traditional hospital setting.

A tradition of caring for everyone

When the Sisters arrived in the Pacific Northwest in 1856, they came to answer a call for help from a new pioneer community. What they found were many communities in need of service, and so with dedication to the Mission and collaboration with like-minded partners, their ministry grew to what is now a five-state health system.

Providence Health & Services continues a tradition of caring that the Sisters of Providence began more than 158 years ago. The cornerstone of our Mission is to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

We believe making a difference is one of our greatest rewards.

Caring is what we do.

Our benefits help us care for our employees and their families by supporting their wellness and providing tools that promote financial security and professional growth.*

Benefits:

  • Medical, dental and vision insurance coverage that start on your first day
  • Retirement program that helps you prepare for your future
  • Life and AD&D insurance
  • Health Reimbursement and Savings Accounts (HRA, HSA, FSA)

Well-being:

  • Health assessment and personal coaching to help you meet your goals
  • Incentives for participation in healthy activities
  • Caregiver Assistance Program (for employees) offering work/life services, resources and expertise when you need it
  • Weight management, tobacco cessation and diabetes programs

Work/Life Balance:

  • Volunteers in Partnership program to match you with volunteer opportunities that support our communities
  • Support for life events such as birth, adoption, marriage or other changes to your family
  • Ergonomics and injury prevention to promote safe work environments
  • Paid time off
  • Disability benefits

Career and Development:

  • Tuition reimbursement to support your education as you tackle your career goals

Awards and Recognition

Healthcare Excellence

We are deeply honored that Providence facilities have been distinguished with national awards and certifications. At Providence Health & Services, our dedication to excellence is evident in the service our people demonstrate every day. Here, you’ll find an environment built on the core values of respect, compassion, justice, excellence and stewardship. They are at the heart of everything we do...and others have noticed.

JD Power and Associates Distinguished Hospital Award for Service Excellence  '100 Best Companies to Work For' -Oregon Business magazine  Cardiac Surgery Excellence Award

'100 Best Companies for Working Mothers' Award  Magnet Hospital for Excellence in Nursing Services - American Nurses Credentialing Center (ANCC)  Five-Star Hospital Award

'100 Top Hospitals' - Solucient  Award of Excellence in Healthcare Quality - Qualis Health  Thomson Reuters '100 Top Hospitals' Award

'Washington's 100 Best Companies' - CEO magazine  'Distinguished Hospital Clinical Excellence 2017

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
FOUNDED
1859
WEBSITE
http://www.providence.org/