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Position Details
Location: Menomonee Falls, WI (Town Hall Health Center) - On-Site
FTE: 1.000
Standard Hours: 40
Shift: 1
Schedule: Monday-Friday 7am-3:30pm
Job Summary:
Responsible for managing the daily operations of the Patient Access Service Representative staff and patient flow. Plans, organizes, directs, and evaluates the management of systems and staff for the functions outlined in the job standards below. Maintains productivity levels to allow for timely and accurate completion of all activities.
EXPERIENCE DESCRIPTION:
A minimum of 2-3 years of previous experience working in a clinic or other medical office setting is required. A minimum of 1 to 2 years previous supervisory experience in a clinic or other medical setting is preferred.
EDUCATION DESCRIPTION:
Associates Degree in Business, Healthcare or related field is required. In lieu of the educational requirement, 2 years of supervisory experience is required. Bachelors Degree preferred.
SPECIAL SKILLS DESCRIPTION:
Working knowledge of personal computer and other office equipment. Excellent communication skills with demonstrated evidence of leadership and initiative. Ability to interact with people effectively. Proven success at managing a customer service area. Knowledge of management practices, including supervision, hiring and disciplinary procedures. Skill in planning, organizing, delegating and supervising. Strong written and oral communication skills. Ability to take initiative and to exercise independent judgment, decision making and problem solving expertise.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.