Supervisor Patient Transportation - Bethesda North Hospital

TriHealth Inc
  • Montgomery, OH
    4 days ago

    Job Description

    • Supervisor Patient Transportation - Bethesda North Hospital *

    Make a difference every day as a Supervisor in the Logistics Department at TriHealth Bethesda North Hospital. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment.

    We offer career growth opportunities, a comprehensive benefits package (for PT or FT) and competitive shift differentials as appropriate for your shift worked. Can turn into Part-time or Full-time depending on your interest and future needs.

    Apply today and grow your career with a team that truly values you.

    Location:

    Work Schedule:

    • Full Time - Shift Varies

    Incentives & Benefits:

    • For full-time or part-time, there is a comprehensive benefits package-including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For PRN/Optional, there is access to 401(k) and other benefits. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

    Job Overview:

    This position is responsible for overseeing the daily operations of the Logistics Management Department. Specific duties include scheduling, training, developing staff, and conducting performance appraisals, among other tasks. To be successful in this position one must understand the changing needs of the customer, and is be able to effectively deploy staff in order to meet these needs in a cost-effective manner.

    Job Requirements:

    Associate''s Degree

    Equivalent experience accepted in lieu of degree

    3-4 years experience in a related field

    Job Responsibilities:

    Proactively interacting with all customers to ensure we are meeting the customers expectations and fulfilling their departmental needs.

    Monitor the daily activity of the transport techs to ensure the staff is performing job specific duties in an efficient and timely manner, and upholding the Service Excellence Standard set by this organization.

    Monitor the daily activity of the supply techs to ensure products and supplies are stocked and inventoried properly, satisfying the customer''s request in a timely manner.

    Handle staffing issues, when short, by adjusting the current staff or personnel, covering open positions

    Other Job-Related Information:

    Working Conditions:

    Climbing - Rarely

    Hearing: Conversation - Consistently

    Hearing: Other Sounds - Frequently

    Kneeling - Rarely

    Lifting 50+ Lbs. - Rarely

    Lifting <50 Lbs. - Occasionally
    Pulling - Rarely

    Pushing - Rarely

    Reaching - Rarely

    Sitting - Consistently

    Standing - Rarely

    Stooping - Rarely

    Talking - Consistently

    Use of Hands - Frequently

    Color Vision - Occasionally

    Visual Acuity: Far - Frequently

    Visual Acuity: Near - Consistently

    Walking - Frequently

    Leadership Performance Standards

    TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

    Achievement of Annual Pillar Goals:

    1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

    Leadership Competencies:

    TriHealth Way of Leading

    TriHealth Way of Serving

    Transformation Change

    Drive for Results

    Build Organizational Talent

    Leadership Tactics:

    Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.

    Regularly Round on Team Members, using questions from the rounding log.

    • 25 or fewer team members = monthly
    • 26-50 team members = every other month
    • 51+ (and optional team members) = quarterly

    Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

    Model, coach and validate team members' use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).

    Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.

    Numbers & Facts

    LocationMontgomery, OH

    Skills

    • Coachingunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Financeunmatched
    • High Reliabilityunmatched
    • Hospitalunmatched
    • Hyperion Pillarunmatched
    • Leadershipunmatched
    • Logistics Managementunmatched
    • Needs Assessmentunmatched
    • Operationsunmatched
    • Order/Customer Fulfillmentunmatched
    • Patient Careunmatched
    • Performance Modelingunmatched
    • Performance Reviewsunmatched
    • Safety/Work Safetyunmatched
    • Servant leadershipunmatched
    • Standards of Careunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched

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