Supervisor, Quality Assurance Operations & Packaging

Voyant Beauty believes our people are more than just employees; they're the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual's contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.

Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.

Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.

If you're seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey.

A Brief Overview

The QA Operations & Packaging Supervisor is responsible for overseeing daily quality assurance activities across manufacturing operations and packaging. This role ensures execution of inspection processes, adherence to quality standards, and compliance with regulatory and customer requirements. The Supervisor leads frontline QA staff, supports issue resolution, and partners with cross-functional teams to maintain product quality, minimize downtime, and drive continuous improvement in day-to-day operations.

What you will do

• Execute and oversee quality inspection processes for incoming materials, in-process production, and finished goods to ensure compliance with established standards
• Supervise QA staff, including scheduling, training, performance management, and day-to-day oversight
• Partner with Production to address quality issues in real-time, minimize downtime, and support efficient operations
• Ensure adherence to SOPs, GMP, GDP, FDA, and internal quality systems; support audits and documentation requirements
• Support root cause investigations and CAPA implementation
• Assist during internal and external audits
• Monitor quality metrics and escalate trends or concerns
• Support continuous improvement initiatives (Lean, Six Sigma, etc.)
• Maintain accurate records and reporting for quality activities
• Some duties may vary slightly by location

Education Qualifications

• Bachelors Degree in Science, Engineering, or related field (Preferred)

Experience Qualifications

• 4-6 years of quality assurance or quality control experience in manufacturing (Required)
• 1-3 years of leadership or supervisory experience (Preferred)

Skills and Abilities

• Knowledge of GMP, FDA, ISO, and regulatory standards (High proficiency)
• Quality inspection and compliance processes (High proficiency)
• Cross-functional collaboration (High proficiency)
• Problem-solving (root cause analysis, CAPA) (Medium proficiency)
• Data analysis and basic SPC (Medium proficiency)
• Continuous improvement methodologies (Medium proficiency)
• Team leadership and coaching (Medium proficiency)

Licenses and Certifications

• Certified Quality Auditor (CQA) or similar (Preferred)

To Staffing and Recruiting Agencies: Our company does not accept unsolicited curriculum vitae's or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae's or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae's or application.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employees ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.