Supervisor, Residential Facilities

Posting Details

Posting Details

Business Title Supervisor, Residential Facilities Posting Category Maintenance/Trades/Service Salary Grade 06 Salary Plan Professional Non Bargaining Hiring Range /Pay Rate Department Housing Department Description Position Location Main Campus FTE 1.0 Job Summary

Ensures residential communities meet Cleveland State University (CSU) standards for cleanliness, appearance, safety, and overall functionality for the health, well-being, and success of CSU residential students. Oversees and ensures completion of work orders generated from resident requests for service, as well as preventative maintenance of the residential communities. Oversees and manages all aspects of room and building turnover processes. Develops and implements operational standards for cleanliness, readiness, and overall appearance of the community. Manages operational budget including procurement and vendor relationships for repair, maintenance, and capital expenses. Performs other functionally related duties as assigned.

Minimum Qualifications

• Associate degree preferably in business administration or related field.
• Two (2) years of experience in residential facilities management, residence life and housing, or property management with increasing levels of responsibility that include facilities management, crisis management, and financial and budget management.
• Experience using housing or property management and work order management systems.
• Leadership experience.
• Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.
• Ability to work second shift, weekends, and on call-hours as required.
• Valid driver's license and ability to establish and maintain driver eligibility under CSU's Driving and Motor Vehicle Policy.

Preferred Qualifications

• Master's degree preferably in business administration or related field.
• Higher education management experience in self-supporting, revenue generating campus support services, and/or contracted services administration.

Knowledge, Skills, and Abilities (KSAs)

• Skilled in project management, problem-solving, analysis, follow-through, influence, and persuasion.
• Ability to manage multiple priorities and projects, with the ability to both think strategically while successfully managing and improving daily operations.
• Skilled in strategic planning, budgetary and personnel management and a commitment to continuous quality improvement.
• Strong organizational and excellent interpersonal skills and have a "Customer Focus" attitude and delivery and leadership skills, using team-based approach. Ability to relate to people from all backgrounds and at all levels of an organization.
• Experience negotiating and managing contractual agreements. Ability to manage consultants, contractors, financial resources, and clients.
• A team player who operates with transparency and fosters trust and collaboration within the organization.
• Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
• Ability to make effective presentations, have strong public speaking skills, develop and drive change and effectively communicate change.
• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, and PowerPoint.

Requisition Number PT0703795S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting Special Instructions to Applicants Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

Hours per week 40+ as needed Work Schedule

Monday through Friday 8am to 5pm

Advertising Copy Full Time/Part Time Full Time Posted Date 03/12/2026 Close Date/Application Deadline Open Until Filled Yes Review Begins 03/19/2026 Tentative Start Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• Public Job Posting

• Internal Job Posting

• Agency Referral

• Advertisement/Publication

• Personal Referral

• CSU Website

• Other

• If you selected 'Public Job Posting" or "Other" please provide source.

(Open Ended Question)

• • Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.

• Yes

• No

• • Are you able to perform the essential functions of this position with or without reasonable accommodation?

• Yes

• No

• • Do you have an associate degree preferably in business administration or related field and two (2) years of experience in residential facilities management, residence life and housing, or property management with increasing levels of responsibility that include facilities management, crisis management, and financial and budget management? OR Do you have a high school diploma, GED or state recognized equivalent and four (4) years of related work experience? One (1) year of related work experience can be substituted for one (1) year of education.

• Yes

• No

• • Do you have leadership experience?

• Yes

• No

• • Do you have experience using housing or property management and work order management systems?

• Yes

• No

• • Do you have the ability to work second shift, weekends, and on call-hours as required?

• Yes

• No

• • Do you have a valid driver's license and ability to establish driver eligibility under the University's Motor Vehicle Policy?

• Yes

• No

Application Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application