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Skills
Best Practicesunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Firearms Experienceunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Inventory Levelsunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Mentoringunmatched
Operationsunmatched
Operations Managementunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Promotional Strategyunmatched
Regulatory Complianceunmatched
Reporting Skillsunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Retail Managementunmatched
Retail Salesunmatched
Revenue/Sales Reportingunmatched
Safety Complianceunmatched
Salesunmatched
Team Lead/Managerunmatched
Description
Benefits:
401(k)
Bonus based on performance
Company parties
Employee discounts
Paid time off
About the Role: Join GAT Guns INC as a Supervisor for our Retail Sales Range Counter in East Dundee, IL! This exciting opportunity is perfect for passionate individuals who thrive in a dynamic environment and are eager to lead a team dedicated to providing exceptional customer service.
Responsibilities:
Supervise daily operations at the retail sales range counter to ensure a seamless customer experience.
Train and mentor staff on product knowledge, sales techniques, and customer service best practices.
Manage inventory levels and assist with restocking to maintain product availability.
Ensure compliance with all safety regulations and company policies.
Handle customer inquiries and resolve issues to enhance satisfaction.
Prepare sales reports and analyze performance metrics to drive improvements.
Collaborate with management to develop promotional strategies and events.
Foster a positive and engaging work environment for all team members.
Requirements:
MUST HAVE a valid FOID card to work in a firearms retail environment.
Previous experience in retail management or sales, preferably in the firearms industry.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills.
Knowledge of firearms and related products is a plus.
Ability to work flexible hours, including weekends and holidays.
Strong problem-solving skills and a customer-focused mindset.
High school diploma or equivalent; additional certifications in retail or firearms training are a plus.
About Us: GAT Guns INC has been a trusted name in the firearms industry for over 40 years, serving the East Dundee community with pride. Our commitment to quality products and exceptional customer service has earned us a loyal customer base, and our employees enjoy a supportive and engaging work culture that fosters growth and development.