Supervisor, Revenue Operations (ROPS)

DaVita

Auburn, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Affirmative Action, Career Development, Coaching, Financial Trend Analysis, Health Insurance, Healthcare, Leadership, Metrics, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Needs Assessment, Online Training, Operations Management, Performance Management, Performance Metrics, Problem Solving Skills, Revenue Management, Root Cause Analysis, Set Goals, Staff Requirements, Team Lead/Manager, Time Management

LOCATION

Auburn, WA

POSTED

30+ days ago

Posting Date
02/18/2026

3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America

The Role:

We are seeking an energetic Supervisor of Revenue Operations (ROPS) to lead the day to day operations of a revenue cycle team. This includes meeting operational metrics objectives established by leadership and directly supervise a team of 10-25 teammates.

Join the Revenue Operations Team, where you can:

Be part of a high-impact team with a special culture
Lead a team through resolving a complex portfolio of Patient accounts or triggers
Have a direct impact on the career and development goals of your teammates

What will you do?

Directly supervise a team of 10-25 teammates each responsible to execute on an assigned portfolio of patients accounts or Medical Insurance triggers
Use strong problem solving skills to assist team in issues within the portfolio, as well as identify and resolve areas of opportunity within the portfolio, collaborating with other departments as needed
Understand and make decisions regarding payment trends and/or issues within assigned portfolio
Maintain key metrics, manage performance accordingly, and perform regular reviews to senior leaders
Consistently communicate team goals, objectives, and progress toward those goals both to team and direct leadership
Conduct annual reviews for all assigned teammates and identify areas of opportunity for individual teammates and provide timely and ongoing coaching and development
Identify personnel needs for assigned team and is responsible for ensuring team is appropriately staffed, and identifying and communicating recruiting needs to leadership
Maintain high engagement scores for assigned team (>80%)
Makes recommendations for teammate promotions and mobility to senior leaders

You are a great fit if you have:

Demonstrated ability to independently think critically, identify root causes, and solve them
Proven track record of leading change or operations through influence
Strong presentation and executive communication
Ability to manage for performance while simultaneously inspiring teammates
History of coaching and developing teammates

Minimum Qualifications:

>2 years related supervisory experience required
Intermediate proficiency in MS Excel, Word and PowerPoint
Bachelor's Degree preferred
Relevant experience in healthcare revenue cycle preferred

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-TT1

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $80,168.40 - $94,000.00/year.

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

About the Company

DaVita

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