Supervisor - Revenue Services - Novi Emergency Department - Full-Time - Days

Department: Patient Access

Location: Henry Ford Hospital, 47601 Grand River Ave, Novi, MI 48374

Schedule: Full Time (40 hours per week)

Shift: Day Shift 8:00 AM - 4:30 PM

Supervises and coordinates associates engaged in revenue cycle activities including but not limited to registration, admissions, insurance verification and cash operations. Develops and refines departmental procedures, productivity and quality to ensure operational effectiveness and efficiency. Establishes relationships with physicians, clinical staff and other departmental leaders.

Education/Experience Required:

• Associate's Degree or a minimum of three to four (3-4) years of revenue cycle experience including but not limited to billing, registration/insurance verification, point of service collection related experience is required.
• Two (2) years of progressively more responsible experience preferred.
• Comprehensive knowledge of a wide range of revenue cycle processes is preferred. Proficient knowledge of Microsoft Office products, Windows, and the Internet.
• EPIC experience preferred.
• Comprehensive knowledge of state and government billing standards as it relates to insurances for but not limited to, Motor Vehicle accidents, Workmen Compensation, Medicaid, Group Health Plans, BCBS and Medicare.
• Ability to create, analyze and interpret reports and spreadsheets.
• Must have the ability to independently organize and prioritize responsibilities; problem solve and implement solution-based ideas.
• Ability to interact with leadership, staff, patients, families, visitors and agencies of various social-economic backgrounds.
• Coach and mentor staff in a positive manner.
• Excellent written & verbal communication skills & strong facilitative interpersonal skills.

Additional Information

• Organization: Corporate Services
• Department: Patient Access - HFPNH
• Shift: Day Job
• Union Code: Not Applicable