For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
Ready to Power a Smarter World with us?
The Supervisor of the SalesAdministrationprovides direct leadership, guidance, and training fortheSalesCoordinators.The purpose of this team is tosupport our customers and sales team members by taking on administrative tasks, allowing the sales team more time to sell and ensuring customer needs are met accurately and expediently.
The supervisor monitorscoordinators’activities to surface opportunities for coaching and development to drive continuous improvement in quality, customer experience,and overall departmental success. The supervisormaintainsawareness of daily operational needs of the department through various reporting mechanisms and works with department leaders/key stakeholders tooptimizeefficiencies of processing administrative duties not tied to revenue generated tasks.
Major Responsibilities
Minimum Job Requirements
Associate's degree or equivalent work experience
2 years’ experience leadingor mentoringteams, developing people, or organizing tasks
Knowledge / Skills / Abilities
Excellent verbal and written communication skills
Excellent presentation and customer service skills
Excellent problem-solving skills
Continuous improvement mindset
Ability to evaluate a situation objectively and review situations in a supportive and empathetic manner
Ability to work independently with a high attention to detail
Knowledge of SAP or equivalent ERP system
Knowledge of Salesforce or equivalent CRM system
Ability to build relationships and earn trust
Ability to influence employees to collaborate and achieve goals as a group
Strong conflict management and resolution skills
Knowledge of how to manage process and strategic plans
Knowledge of Microsoft Office products with an emphasis in using excel spreadsheets
Preferred Job Requirements
Education
Bachelor’s Degree
Work Experience
Previousexperience managing process and strategic planning
Previousexperience using SAP or equivalent ERP
Previousexperience using Salesforce or CRM systems
Previousprocess improvement experience.
Office Environment (Includes field sales):
While performing the duties of this job, the employeeis regularly required totalk andhear;and use hands to manipulate objects or controls. The employeeis regularly required tostand and walk. On occasion, the incumbent maybe requiredto stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds.Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus.Occasionaltravel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
| Location | Pewaukee, Wisconsin |
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