Supervisor, Security Services

Supervisor, Security Services

Salary

$63,107.98 - $94,662.10 Annually

Location

Oasis Water Campus 7070 W. Northern Ave., Glendale, AZ

Job Type

Full Time

Job Number

2026-04765

Department

Water Services

MUNIS- Org Description

System Security

Opening Date

10/01/2026

Closing Date

Continuous

Hours per Week

40

• Description
• Benefits
• Questions

Description

Provides security for City facilities, enforces rules and regulations, answers questions and provides information to the public. Supervises security officers including safety, annual evaluations, timecard management, scheduling of all staff and safety inspections.

Note: Recruitment is open until filled - applications will be reviewed weekly.

Essential Functions

• Plans, supervises and evaluates the work of personnel in the Security Units of the Police Department or the Security Division of the Water Services Department.
• Determines workload analysis; schedules personnel, tracks and processes timekeeping information.
• Monitors fire, panic, and access control alarms.
• Evaluates work standards and methods to ensure efficiency.
• Issues Employee ID and Access Control Cards, and oversees access control systems.
• Gathers and prepares statistical reports on a daily, weekly, monthly, or annual basis as required.
• Resolves and handles complaints.
• Determines effective resolutions to problem situations related to security.
• Conducts research and/or audits, analyze findings, prepare reports and make recommendations to management.
• Plans, prioritizes and assigns work schedules to all duty posts.
• May receive and investigate security related incidents and write reports to management.
• May be required to analyze and react to emergency situations, determine the nature of the emergency and contact the appropriate party.
• Allocates department issued resources and insures appropriate financial accounting.
• Conducts research and/or audits, analyzes findings, prepares reports and makes recommendations to management.
• May operate a portable radio to maintain contact with staff and other agencies.
• Operates city vehicles.
• May perform duties of security officer.
• Performs other related duties as assigned.

Water:

• Monitors the training progress of new security officers; recommends updates and implements changes in the training program.
• Develops and updates policies and procedures.
• Reviews and compiles CCTV video coverage.

Minimum Qualifications/Special Requirements/Success Factors

Minimum three (3) years' experience as a security officer, police officer, or military police officer. One year of lead or supervisory experience, to include making assignments, instructing, and leading the work of subordinate employees, is preferred.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.

Knowledge of:

• Industrial security practices
• Electronic security alarms and systems
• Principles and practices of personnel management, supervision, and safety

Skill in:

• Analyzing and reacting to emergency situations
• Making assignments, instructing, and leading the work of subordinate employees

Ability to:

• Review, monitor, and analyze CCTV video
• Identify hazardous or unsafe conditions or behaviors
• Develop and maintain effective working relationships with City staff and the public
• Effectively communicate orally and in writing
• Operate city vehicles

Special Requirements:

• High school diploma or GED.
• Valid Arizona driver's license.
• May be required to work evenings, weekends and holidays.
• May require Terminal Operator Certification (TOC B) by the Arizona Department of Public Safety within six months of hire.
• This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing.

Success Factor Classification Level - Professional/Supervisory

To view the success factor definitions please click here.(If needed, click here to download PDF reader).

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Benefit information is outlined here: https://www.glendaleaz.gov/Your-Government/Connect/Departments/Human-Resources-Risk-Management/Benefits

01

This position requires a minimum of three (3) years' experience as a security officer, police officer, or military police officer. Do you meet this requirement?

• Yes
• No

02

How many years of lead or supervisory experience do you have?

• Less than 1 year of experience
• Between 1 and 2 years of experience
• Between 2 and 3 years of experience
• Between 3 and 4 years of experience
• Between 4 and 5 years of experience
• 5 or more years of experience
• None of the above

03

How many years of experience do you have implementing and enforcing protocols, policies and procedures?

• Over 7 years of experience
• 6-7 years of experience
• 5-6 years of experience
• 4-5 years of experience
• 3-4 years of experience
• 1-2 years of experience
• None of the above

04

Do you have experience working on Security Projects? If so, please describe.

05

Do you have experience with planning and scheduling? If so, please describe.

06

Do you have experience managing a budget? If so, please describe.

07

Do you have experience in access control systems? If so, please explain.

08

Do you have experience in video monitoring systems? If so, please explain

09

Do you have experience in asset management? If so, please explain.

Required Question

Employer City of Glendale (AZ)

Address 5850 W Glendale Ave.

Glendale, Arizona, 85301

Phone 623-930-2270

Website http://www.glendaleaz.gov