Supervisor Service Desk - Portuguese

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

We are looking for an experienced Supervisor Service Desk with Portuguese to lead our Service Desk Support team and help deliver an exceptional customer experience. In this role, you will provide day-to-day leadership, coaching, and operational oversight while ensuring customer requests are handled efficiently, accurately, and professionally.

You will play a key role in supporting the team, driving performance, and maintaining high standards of service across customer interactions, including trouble tickets, calls, emails, and chat.

The role is based in Warsaw and it is hybrid.