Supervisor

Workforce 1

Staten Island, New York

JOB DETAILS
SALARY
SKILLS
Career Counseling, Communication Skills, Customer Experience, Customer Support/Service, Food Safety, Leadership, Onboarding, Operations, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Quality Metrics, Retail Management, Safety Compliance, Safety/Work Safety, Team Lead/Manager, Team Player, Writing Skills
LOCATION
Staten Island, New York
POSTED
13 days ago
Company Overview:

The Staten Island Workforce1 Career Center is partnering with Krispy Kreme to find qualified candidates for a Shift Supervisor in Staten Island, New York. Krispy Kreme is a global doughnut and coffee company known for its fresh, high-quality products and exceptional customer service. The company is committed to creating joyful experiences for customers while fostering a supportive, team-oriented workplace culture. Employees have opportunities for growth, training, and career advancement in an environment that values integrity, teamwork, and operational excellence.

Position Overview:

The Shift Supervisor oversees daily shop operations during assigned shifts, ensuring efficient production, outstanding customer service, food safety compliance, and team performance. The supervisor works closely with store leadership to maintain Krispy Kreme's operational and quality standards.

 

This position is located in Staten Island, New York 10314.

Key Responsibilities:
  • Lead day-to-day shop operations during assigned shifts
  • Manage the flow of service to support safety, cleanliness, quality, and speed
  • Help build a high-performing team of hourly Team Members
  • Assist with scheduling activities
  • Assist with onboarding new team members
  • Support training efforts for team members
  • Assist with shop tours
  • Provide exceptional customer service and foster an inclusive environment
Requirements:
  • 2 years of relevant experience required
  • 1 year of experience supervising a team required
  • Strong problem-solving skills
  • Effective written communication skills
  • Effective verbal communication skills
  • Commitment to fostering an equitable and unbiased culture
Pay Range: USD $19.00 - USD $19.00 /Hr.

About the Company

W

Workforce 1

Workforce1 is a service provided by the NYC Department of Small Business Services that prepares and connects qualified candidates to job opportunities in New York City. We make strong matches for both candidates and employers by using a unique combination of recruitment expertise, industry knowledge, and skill-building workshops to strengthen candidates' employment prospects.

Our approach gets results. In 2010, we placed New Yorkers in over 31,000 jobs all over the City. How do we do it? We develop relationships directly with businesses that are hiring, then we get a deep understanding of what they're looking for in a candidate. We use that understanding to help you connect to the right employer - and then succeed by putting your best foot forward.



INDUSTRY
All
WEBSITE
https://labor.ny.gov/career-center-locator/location.php?oid=NY7215