Supervisor Technical Specialist - FT - Day in Norwalk, CT, United States
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Supervisor Technical Specialist - FT - Day
Location: Norwalk, CT, United States
Salary Range: 41.00 - 76.16
Work Type: Full-Time
Standard Hours: 40
FTE: Exempt
Work Schedule: Day 8
Work Shift: M-F 8am-430p
Date Posted: Mar 27, 2026
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Nuvance Health extends from New York's Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services and telehealth visits. With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.
Description
Summary:
To supervise the daily operations of the Blood Bank section of the laboratory to ensure uninterrupted workflow, availability of appropriate blood products in a timely fashion, accurate and timely results and maintain improved customer satisfaction.
Responsibilities:
Under the Medical Director and Laboratory Manager, supervises the daily operations of assigned section to insure quality service & customer satisfaction.
Provides input in employee selection. Mentors and supervises Hematology staff; evaluates staff performance & competency. Oversees their educational development.
Ensures section compliance with all reg. requirements actively by reviewing publications/standards for CAP and CT DOH.
Coordinates section participation in approved proficiency programs as required by regulatory agencies.
Develops and implements new procedures/policies. Reviews/revises all policies & procedures at least annually.
Researches and analyses new processes, vendors, blood/tissue suppliers, equipment, reagents & computer systems. Provides information for preparation of capital equipment budget.
Designs, analyzes, and maintains the laboratory information system. Responsible for all changes including design, analysis, testing, validation, implementation & training with the support of the LIS team.
Functions as a technical consultant to laboratory staff, residents and physicians. Responsible for resolution of technical problems. Represents Hematology at hospital committees.
Reviews section event logs and with the Medical Director, develops & monitors corrective actions. Establishes monitors to improve quality service. Participates in the KPI program.
Holds regularly scheduled staff meetings to update and inform staff.
Fulfills all compliance responsibilities related to the position.
Maintains and Models Nuvance Health Values.
Demonstrates regular, reliable and predictable attendance.
Performs other duties as required.
Education: BACHELOR''S LVL DGRE
Other Information:
Required: Bachelor''s Degree. Minimum Experience: five years
Certification: Medical Technologist, ASCP (or equivalent).
Criteria Desired (Not Required):
Knowledge of instrument troubleshooting (experience). Strong written and verbal skills.
Working Conditions:
Manual: significant manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.
Company: Norwalk Hospital Association
Org Unit: 355
Department: Core Lab
Exempt: Yes
Salary Range: $41.00 - $76.16 Hourly
Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
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