Supervisor Technical Specialist - FT - Day - Norwalk

Northwell Health

Norwalk, Connecticut

JOB DETAILS
SKILLS
Analysis Skills, Blood Bank, Calendar Management, Capital Budgeting, Capital Equipment, Centers for Disease Control and Prevention (CDC), Community Support, Computer Systems, Corrective Action, Customer Satisfaction, FDA (Food and Drug Administration), Healthcare, Hospital, Information Technology & Information Systems, Maintain Compliance, Mentoring, Nonprofit, Nursing, Operations, Operations Management, Outpatient Care, People Management, Performance Reviews, Policy Development, Policy Implementation, Problem Solving Skills, Procedure Development, Procedure Implementation, Process Analysis, Publications, Quality Management, Quality Monitoring, Regulations, Technical Consulting, Time Management, Validation Testing, Vendor/Supplier Selection
LOCATION
Norwalk, Connecticut
POSTED
13 days ago

Description

Position at Norwalk Hospital Association

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better. 


Summary:

To supervise the daily operations of the Blood Bank section of the laboratory to ensure uninterrupted workflow, availability of appropriate blood products in a timely fashion, accurate and timely results and maintain improved customer satisfaction.

Responsibilities:

1. Under the Medical Director and Administrative Specialist, supervises the daily operations of assigned section to ensure quality service & customer satisfaction.

2. Provides input in employee selection. Mentors and supervises Blood Bank staff; evaluates staff performance & competency. Oversees their educational development.
3. Ensures section compliance with all reg. requirements actively by reviewing publications/standards. Prepares, submits annual Blood Establishment & Product Listing to FDA.
4. Reports on-line blood product deviations or fatalities to FDA; reports bio-vigilance data monthly online to CDC.
5. Coordinates section participation in approved proficiency programs as required by regulatory agencies.
6. Develops and implements new procedures/policies. Reviews/revises all policies & procedures at least annually.
7. Researches and analyses new processes, vendors, blood/tissue suppliers, equipment, reagents & computer systems. Provides information for preparation of capital equipment budget.
8. Designs, analyzes, and maintains the Blood Bank information system. Responsible for all changes including design, analysis, testing, validation, implementation & training.
9. Functions as a technical consultant to laboratory staff, residents and physicians. Responsible for resolution of technical problems.  Represents Blood Bank at hospital committees (ie. Blood & Tissue, Trauma).
10. Reviews section event logs and with the Medical Director, develops & monitors corrective actions. Establishes monitors to improve quality service. Participates in the PI program.
11. Holds regularly scheduled staff meetings to update and inform staff.
12. Fulfills all compliance responsibilities related to the position.
13. Performs other duties as assigned.

Education Skills Experience:

BACHELOR'S LVL DGRE

Other Information:

 Required: Bachelor's Degree. Minimum Experience: five years

 Certification: Medical Technologist, ASCP (or equivalent).

 

 

 Criteria Desired (Not Required):
 Knowledge of instrument troubleshooting (experience).  Strong written and verbal skills.

 

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.

Company: Norwalk Hospital Association

Org Unit: 355

Department: Core Lab

Exempt: Yes

Salary Range: $41.00 - $76.16 Hourly

About the Company

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Northwell Health