Supervisor

Company Description

The King William reopened in 2023 under Wells & Co management following a total major refurbishment which has totally transformed the pub adding to the olde worlde charm and giving it all the facilities you would expect of a contemporary Managed Pub.

The King Bill dates back to the 1600s, making it one of the oldest buildings in Kempston and something of a local institution, attracting a loyal local crowd from Kempston as well as regular visitors from nearby Bedford and Milton Keynes. With a reputation built upon wholesome quality pub food, the King William is renowned for its warm welcome and enticing environment, not to mention its versatility. Grade II listed, flagstone floors, a feature fireplace and spacious garden give it all the charm you'd expect of a delightful country pub.

Position

Supervisor duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive leader

Requirements

You will need to demonstrate:

• Previous Leadership experience in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and your teams

Other information

We will offer you a great package:

£13.21-£14.00 p/h + tips

28 days holiday

Company Pension scheme

Retail and beer discounts

Fun culture surrounded by a supportive team

50% off food on shift

Refer a friend Bonus

Employee Assistance programme

Benefits portal

Career development programme

30% dining discount of all managed houses

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