Supervisory IT Specialist

U.S. Department of Veterans Affairs

Washington, DC

JOB DETAILS
SALARY
$107,446–$139,684 Per Year
SKILLS
Administrative Management, Administrative Skills, Auditing, Automation, Business Processes, Business Transformation, Cloud Computing, Conferences, Configuration Management, Cross-Functional, Customer Support/Service, Data Lake, Data Management, Data Quality, Data Structures, Department of Veterans Affairs, Detail Oriented, Documentation, Documentation Standards, Enterprise Architecture, Enterprise Data Integration, Establish Priorities, Federal Assistance, Federal Government, Fitness, Fortune 500 Customers, Government, Government Organizations, HTTPS (HyperText Transport Protocol Secure), High Availability, High Reliability, Identify Issues, Incident Management, Incident Response, Information Technology & Information Systems, Information/Data Security (InfoSec), Infrastructure as a Service (IaaS), Internet Security, Leadership, Leading Edge Technology, Legal, Maintain Compliance, Management of Information Systems/Technology (MIS), Military, Multiplatform/Cross-Platform, Needs Assessment, Negotiation Skills, Network Systems, Onboarding, Operational Strategy, Operations Management, Operations Processes, Operations Security (OPSEC), Organizational Development/Management, Peace Corps, Performance Metrics, Performance Tuning/Optimization, Physical Demands, Policy Development, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Procedure Development, Process Improvement, Process Management, Product Development, Product Management, Product Programs, Product Strategy, Product Support, Project/Program Management, Publications, Regulations, Reimbursement, Service Delivery, ServiceNow, Standard Operating Procedures (SOP), Strategic Planning, Team Lead/Manager, Technical Delivery, Technical Leadership, Technical Support, Training/Teaching, United States Citizen, Volunteer Experience, Willing to Travel
LOCATION
Washington, DC
POSTED
6 days ago

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Supervisory IT Specialist

Department of Veterans Affairs

Deputy Assistant Secretary for Information and Technology

Infrastructure Operations (IO)

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

Join VAs Infrastructure Operations (IO) to deliver and maintain secure, high-availability IT and cloud solutions. Help protect and modernize mission-critical systems and support quality services for Veterans. Work in a dynamic, innovative environment as Supervisor IT Specialist. Apply Now!

Learn more about this agency

Summary

Join VAs Infrastructure Operations (IO) to deliver and maintain secure, high-availability IT and cloud solutions. Help protect and modernize mission-critical systems and support quality services for Veterans. Work in a dynamic, innovative environment as Supervisor IT Specialist. Apply Now!

Learn more about this agency

Overview

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Accepting applications

Posted today · Apply by 07/09/26

Due by 11:59 p.m. ET on July 9, 2026

Location

1 vacancy in the following location:

Location Negotiable After Selection

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $107,446 - $139,684 per year

The salary listed is the base salary. Once a selection has been made and the location known, the salary with locality will be determined.

Pay scale & grade

GS 14

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 2210 Information Technology Management

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk High Risk (HR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number DHA-IO-26-HS-12996656-NBU Control number 875052700

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to current permanent employees (career or career-conditional) of the Department of Veterans Affairs (competitive or excepted), Current permanent Federal employees eligible for transfer, former federal employees eligible for Reinstatement, veterans eligible for consideration under VEOA, Certain Military Spouses, Peace Corps/VISTA, disabled individuals eligible under Schedule A, and those eligible under current Interchange Agreements.

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Duties

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  • Lead and supervise platform/product enablement support.
  • Manage data management, implementation and maintenance of IT operational management, foundational products and security controls of the platform.
  • Manage implementation and sustainment of technical, management, and operational security controls.
  • Ensure high availability and reliability of both on-premises and cloud-based infrastructure services.
  • Optimize IT processes for performance, modernization, automation, and efficiency across VA enterprise systems.
  • Oversee response to incidents involving mission-critical networks, systems, and applications.
  • Conduct audits and assessments to ensure compliance with VA and federal IT policies and regulations.
  • Collaborate cross-functionally with engineers, project managers, and stakeholders to meet evolving business needs.
  • Develop, document, and enhance standard operating procedures for infrastructure operations.
  • Mentor and train staff in infrastructure technologies and best practices.
  • Support digital transformation and innovation initiatives impacting Veterans and their families.
  • The Supervisory IT Specialist directs the tracking and reporting of Platform/Product services process management, improvement efforts and manages a list of consolidated, qualified, dismissed and prioritized platform/product Pipeline.
  • Directs the development of platform/products policy and strategy including short and long-term organizational goals, objectives, and strategic initiatives, as well as business process transformation initiative.
  • Strong leadership skills to negotiate effectively with management officials to accept and implement recommendations where the proposals involve substantial agency-wide resources, require extensive changes in established procedures, or may be in conflict with the desires of the activity.
  • Provides oversight and coordination across OIT on platform/products processes and provides expertise and direction on IT and organizational management concepts, practices, and procedures.
  • Coordinates and conducts presentations and briefings on platform/product services programs and operations to a wide variety of audiences within VA and other government agencies.
  • This position manages, supervises, develops, delivers, and support information technology (IT) systems and services.
  • This position also performs high level administrative functions.

This is a Non-Bargaining Unit Position.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:

Cybersecurity Code 431 - Knowledge Manager: Responsible for the management and administration of processes and tools that enable the organization to identify, document, and access intellectual capital and information content.

Cybersecurity Code 411: Technical Support Specialist: Provides technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components (i.e., Master Incident Management Plan, when applicable).

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways

Position Description/PD#: Supervisory IT Specialist/PD175140

Travel Required: Occasional travel may be required as needed for this position.

Work Schedule: Monday-Friday 8 am-4:30 pm

Compressed/Flexible: As determined by the Agency Policy

Virtual: This is not a virtual position.

Physical Demands: The work is sedentary, but may involve periods of walking, and standing in conjunction with travel and to attendance at meetings and conferences away from the work site. Some employees may carry light items, such as papers, books, or small parts. The work does not require any special physical effort.

Working Conditions: The work area is adequately lighted, heated, and ventilated. The environment involves everyday risks or discomforts that require normal safety precautions. Some employees may occasionally be exposed to uncomfortable conditions in such places as research and production facilities.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Selectee is subject to background/suitability investigation.
  • Selected applicant will be required to complete an online onboarding process.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • To be considered for this position, applicants must complete all required steps in the process.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/09/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement.

You must meet the Minimum Qualification Requirements, Specialized Experience and Selective Placement Factors to qualify for this series as described below.

Minimum Qualifications Requirements

EXPERIENCE: To qualify for this position, you must have information technology-related experience demonstrating all of the four competencies listed below. Ensure that this experience is clearly described in your resume:

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  • AND-

Specialized Experience for GS-14: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Specialized experience is defined as leading ServiceNow platform enablement strategies and operations; overseeing the development, governance, and maintenance of core platform products such as the CMDB, Discovery, and CSDM aligned data structures; and coordinating day to day platform activities across VA organizations. It should also include directing data management initiatives such as data-lake integration and platform security; ensuring compliance with VA privacy and security requirements; and evaluating platform performance metrics to identify strengths, weaknesses, and improvement opportunities in delivering secure, data driven, and reliable services

  • AND-

Selective Placement Factor: In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position: Leading ServiceNow Platform operational functions, including end to end management of the Configuration Management Database (CMDB), enterprise Discovery architecture, Platform multi-instance security, data governance and quality frameworks, and security-aligned data integration across enterprise platforms such as data lakes.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

It is the policy of the VA to not deny employment to those who have faced financial hardships or periods of unemployment.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position at this grade level.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

This is not a remote position. OIT has multiple worksites at various duty locations, and the individual(s) selected may be assigned to any federal government work site. This announcement will NOT be used for changing duty locations. If selected, and you are a current VA employee, and not on an approved exemption, you will continue to report to your current duty location.

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPMs Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Cheating on an assessment may also result in your removal from consideration.

In order to be considered for this position, you must complete all required steps in the process.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

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To apply for this position, you must submit a complete Application Package which includes one or more of the following documents. Please use this checklist to make sure you have included documents required for your application. You will not be contacted for additional information:

  • Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the two-page resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes longer than two pages will result in ineligibility for further consideration for the position.

  • Complete All Required Assessments.

  • SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

  • Most recent SF-50 if you are a current or former Federal employee

  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade

  • Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.

  • Examples of appropriate SF-50s include:

  • Within grade increases at the highest grade held; or

  • Promotions with an effective date more than one year old; or

  • SF-50s at the highest grade held with an effective date more than one year old.

  • If you are a former Federal employee who previously held a career or career-conditional position in the competitive service and separated from the Federal Government over a year ago and you are requesting non-competitive consideration you must submit a copy of your last SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration and a copy of your last Federal Performance appraisal with a rating of at least Fully Successful (or equivalent).

  • Documentation that you meet Selective Placement Factors, if applicable.

  • College transcripts, if qualifying based on education.

  • Veterans Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.) Documentation is required to award preference. For more information on Veterans Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

  • When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).

  • If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active-duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.

  • Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.

  • If your application is rated as well-qualified (score 85 or above) and you are claiming special priority selection rights under the Career Transition Assistance Program (CTAP) submit:

  • a copy of your agency notice,

  • a copy of your most recent performance rating, and

  • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agencys staffing offices.

Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

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Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

  • To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents.
  • Answer the questions presented in the application and attach all necessary supporting documentation.
  • Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 07/09/2026.
  • If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  • Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  • Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  • Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  • Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Assessment Update Policy: Please be advised that once your application is submitted, the assessment responses cannot be revised or updated. The numerical rating (score) from your initial submission will be final and used for all rating purposes. You may, however, update your eligibility information and submit additional supporting documents (e.g., SF-50s) for this vacancy after your initial submission but before the closing date of the announcement.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at: https://support-usahire.opm.gov/hc/en-us

Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed.

Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.

Helpful Hints for Creating a Two-Page Resume:

  • Prioritize most relevant and recent experience
  • Use concise, results focused language
  • Align language from the job announcement
  • Focus on demonstrating skills and competencies
  • Remove outdated or unrelated experience
  • Use the USAJOBS resume builder

Additional guidance on this new requirement and resume building tools can be found at:

https://help.usajobs.gov/faq/application/documents/resume/page-limit and

https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

Agency contact information

Recruitment Team One A

Email VAOITOPSHRRPTeam1A@va.gov Address DAS for Information Technology - 116

810 Vermont Ave. NW

Washington, DC 20240

US

Next steps

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

To apply for this position, you must submit a complete Application Package which includes one or more of the following documents. Please use this checklist to make sure you have included documents required for your application. You will not be contacted for additional information:

  • Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the two-page resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes longer than two pages will result in ineligibility for further consideration for the position.

  • Complete All Required Assessments.

  • SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

  • Most recent SF-50 if you are a current or former Federal employee

  • An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade

  • Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.

  • Examples of appropriate SF-50s include:

  • Within grade increases at the highest grade held; or

  • Promotions with an effective date more than one year old; or

  • SF-50s at the highest grade held with an effective date more than one year old.

  • If you are a former Federal employee who previously held a career or career-conditional position in the competitive service and separated from the Federal Government over a year ago and you are requesting non-competitive consideration you must submit a copy of your last SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration and a copy of your last Federal Performance appraisal with a rating of at least Fully Successful (or equivalent).

  • Documentation that you meet Selective Placement Factors, if applicable.

  • College transcripts, if qualifying based on education.

  • Veterans Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.) Documentation is required to award preference. For more information on Veterans Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

  • When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.).

  • If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active-duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation.

  • Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form.

  • If your application is rated as well-qualified (score 85 or above) and you are claiming special priority selection rights under the Career Transition Assistance Program (CTAP) submit:

  • a copy of your agency notice,

  • a copy of your most recent performance rating, and

  • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agencys staffing offices.

Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

  • To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents.
  • Answer the questions presented in the application and attach all necessary supporting documentation.
  • Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 07/09/2026.
  • If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  • Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  • Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  • Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  • Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Assessment Update Policy: Please be advised that once your application is submitted, the assessment responses cannot be revised or updated. The numerical rating (score) from your initial submission will be final and used for all rating purposes. You may, however, update your eligibility information and submit additional supporting documents (e.g., SF-50s) for this vacancy after your initial submission but before the closing date of the announcement.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at: https://support-usahire.opm.gov/hc/en-us

Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed.

Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement.

Helpful Hints for Creating a Two-Page Resume:

  • Prioritize most relevant and recent experience
  • Use concise, results focused language
  • Align language from the job announcement
  • Focus on demonstrating skills and competencies
  • Remove outdated or unrelated experience
  • Use the USAJOBS resume builder

Additional guidance on this new requirement and resume building tools can be found at:

https://help.usajobs.gov/faq/application/documents/resume/page-limit and

https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

Expand Hide how to apply

Agency contact information

Recruitment Team One A

Email VAOITOPSHRRPTeam1A@va.gov Address DAS for Information Technology - 116

810 Vermont Ave. NW

Washington, DC 20240

US

Next steps

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

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Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Deputy Assistant Secretary for Information and Technology

OUR MISSION: To fulfill President Lincolns promise "To care for those who have served in our nations military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

The Office of Information and Technology (OIT) thrives on diversity. We recruit, develop, and sustain a 16,000+ team of employees and contractors who use their talents and backgrounds to deliver technologies and services that improve the Veteran experience. With Fortune 500 executives, lifelong public servants, government leaders, and service members transitioning out of the military - we have built a team whose primary motivation is to serve. That motivation drives us to identify improvement areas, become change agents, and transform OIT into a lean, agile, Veteran-focused enterprise.

OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.

OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.

Agency contact information

Recruitment Team One A

Email VAOITOPSHRRPTeam1A@va.gov Address DAS for Information Technology - 116

810 Vermont Ave. NW

Washington, DC 20240

US

Visit our careers page

Learn more about what its like to work at Deputy Assistant Secretary for Information and Technology, what the agency does, and about the types of careers this agency offers.

https://digital.va.gov/careers/

Summary

Join VAs Infrastructure Operations (IO) to deliver and maintain secure, high-availability IT and cloud solutions. Help protect and modernize mission-critical systems and support quality services for Veterans. Work in a dynamic, innovative environment as Supervisor IT Specialist. Apply Now!

Learn more about this agency

Overview

Help

Accepting applications

Posted today · Apply by 07/09/26

Due by 11:59 p.m. ET on July 9, 2026

Location

1 vacancy in the following location:

Location Negotiable After Selection

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $107,446 - $139,684 per year

The salary listed is the base salary. Once a selection has been made and the location known, the salary with locality will be determined.

Pay scale & grade

GS 14

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

  • 2210 Information Technology Management

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk High Risk (HR)

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

  • Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number DHA-IO-26-HS-12996656-NBU Control number 875052700

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U.S. Department of Veterans Affairs