Supplier Relationship Analyst

Department

F&A FIN - Vendor Management and Purchasing

About the Department

Payment Services partners with the campus community to ensure that all University payment functions adhere to University policies, IRS regulations, and generally accepted standards. Payment Services works with our customers to properly onboard suppliers/payees and process all payments in a timely manner to meet customer (supplier, faculty, and staff) needs and expectations in the areas of supplier/payee payments and employee expense reimbursements.

Job Summary

Reporting to the Vendor Maintenance Supervisor, the Supplier Relationship Analyst performs duties to support the Financial Services supplier maintenance operations. This position requires excellent customer service and relationship-building skills. The Supplier Relationship Analyst is responsible for ensuring compliance with all appropriate University, federal, and state policies and regulations. The ideal candidate will be a proactive worker able to anticipate issues and provide guidance on solving problems.

Responsibilities

• Conducts due diligence on records for new and existing suppliers to ensure compliance with federal regulations and University policies.
• Ensures government compliance forms, including W9 and W8, are accurately completed to ensure accuracy of 1099 and 1042S reporting.
• Ensures foreign suppliers are created/maintained with appropriate attributes to ensure compliance with foreign tax withholding requirements.
• Ensures supplier banking information is complete for international wires (requirements vary by county) to ensure wires are delivered accurately and timely.
• Configures Oracle Cloud to add new banks/bank branches, as needed.
• Performs quality checks on all banking information entered in ERP by other team members.
• Runs Orbit/Oracle reports, and performs data analysis, to search for trends and inaccurate data.
• Performs periodic review of supplier database to ensure data remains up-to-date and accurate.
• Works with reporting team to create new reports, as needed.
• Acts as a conduit between campus stakeholders, central offices, and suppliers to update and complete records.
• Resolves escalated level inquiries from internal and external stakeholders.
• Resolves escalated issues from other team members.
• Collaborates with Procurement Services team to maintain integrity of the supplier database.
• Manages relationships with suppliers as required and appropriate.
• Creates and/or maintains supplier information accurately in accounting system and supporting database.
• Continuously seeks opportunities to make improvements of procedures and systems.
• Performs miscellaneous functions and/or projects as directed by the Supplier Relationship Supervisor.
• Responds to and researches accounts receivable/payable inquiries including payments to vendors and reimbursements to individuals with guidance and direction from others.
• Collects, interprets, and performs routine analyses of payables data. Likely to act as an informal resource to associates with less experience.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Certifications:

• --

Preferred Qualifications

Education:

• Bachelor's degree, preferably in accounting or business administration.

Experience:

• Background in a customer service environment.
• Previous experience in a higher education institution.
• Familiarity with administrative processes, procedures, and systems within a university setting.

Technical Skills or Knowledge:

• Prior experience as a functional user with an ERP system, preferably Oracle Fusion.
• Demonstrated ability to use analytical techniques to reconcile financial data and review and process financial documents.
• Proficiency in the use of spreadsheet and database software.
• Shown intermediate to advanced proficiency in the use of Excel (vlookup, pivot tables, etc) and other database softwares such as Cognos, Tableau, Oracle, etc.
• Proficient in Microsoft Excel, Word, and databases.
• Strong personal computer skills.
• Basic knowledge of accounting principles and accounts payable practices/techniques.
• Working knowledge of interfaces between accounts payable and other financial systems.

Preferred Competencies

• Openness to change; adapts and works effectively in a variety of situations, individuals or groups.
• Communicate effectively and professionally, both verbal and written.
• Participate as a team player and positively influence group activity.
• Proven problem-solving and analytical skills.
• Attention to detail.
• Prioritize and handle numerous tasks daily.
• Excellent verbal and written communication skills.

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References Contact Information (3)(required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Financial Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Hourly

FLSA Status

Non-Exempt

Pay Range

$24.55 - $28.85

The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.