Supply Chain Analyst 2

Intelliswift Software Inc

Plano, TX

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JOB DETAILS

SALARY

SKILLS

Analysis Skills, Chargebacks, Claims Processing, Communication Skills, Corporate Policies, Customer Support/Service, Data Quality, Develop and Maintain Customers, ERP (Enterprise Resource Planning), Electronic Data Interchange (EDI), Electronics, Finance, Logistics, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Order Management, Order Processing, Order/Customer Fulfillment, Presentation/Verbal Skills, Problem Solving Skills, Purchase Orders, Reporting Skills, Resolve Customer Issues, Returns Processing, SAP, Sales, Supply Chain, Time Management, Vendor/Supplier Management, Writing Skills

LOCATION

Plano, TX

POSTED

19 days ago

Pay rate range - $30/hr. to $32/hr.
Schedule: Fully onsite

Description:

Top skills:
-SAP
-Vendor Management

KEY RESPONSIBILITES/REQUIREMENTS:

Summary:
The Order Management Specialist is responsible for managing and maintaining account portfolios by ensuring accurate order entry and processing in the current ERP system.
The role involves collaborating with various departments to support order processes, maintain compliance with Client Electronics' policies, and improve order-related processes and integrations.

Role & Responsibilities
• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client Electronics' policies and agreements.
• Manage 50+accounts portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
• Update, and maintain customer and order data, ensuring data integrity and accuracy.
• Review and validation price adjustment chargeback claims with finance and Sales.
• Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
• Assist the team on various projects as needed.

Skills needed
• Bachelor's degree in a related business field.
• 3-5 years of experience in order management or a related field.
• Proficiency in SAP and EDI for order processing.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Problem-solving and critical thinking abilities.
• Ability to multitask efficiently and work under pressure.
• Self-motivated and capable of working independently.
• Knowledge of builder systems, such as Supply Pro and KOVA

About the Company

Intelliswift Software Inc

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