Supply Chain Analyst IV - Product Implementation Management

Job Summary:

Proposes and applies best standards and practices in Supply Chain and Logistics, leads compliance to relevant guidelines, and resolves and escalates inventory, asset, and vendor/suppliers deficiencies. Evaluates current systems to optimize, maintain, and transform current processes, and creates and executes research plans to develop new/existing business operating models according to supply chain future state. Monitors audits suppliers, conducts and evaluates corrective actions based on interpreting needs identified from audits, and facilitates business reviews. Analyzes and reviews results on utilization, quality, inventory levels, and courier routes for projects, while assessing customer satisfaction levels.

Essential Responsibilities:

• Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations. Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.
• Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines; identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.
• Performs asset accounting tasks by: performing support tasks to guide transfers and disposals, independently; maintaining records of dispositions in the accounting system independently; implementing policies and procedures to achieve accountability for the misuse of assets independently; and providing ideas and recommending cost reduction opportunities.
• Ensures ongoing quality customer services by: resolving moderately complex customer issues pertaining to vendors/suppliers reporting, billing, and merchandise independently; resolving moderately complex backorder problems, delivery delays, repairs, customer concerns, and returns; coordinating with facility departments to return product for credit or exchange and recalls independently; and preparing reports (e.g., key metrics, cost and daily analysis) to customers independently.
• Ensures adequate levels of inventory are maintained by: resolving moderately complex problems in the receipt and distribution of inventory, and administering transactions and requests for supplies, equipment, independently; conducting quantitative/qualitative analyses to forecast demand to minimize obsolescence or expiration independently; applying strategies for maintaining automated inventory and ordering systems to support moderately complex inventory reconciliation; confirming moderately complex reorder levels are updated, maintained, and adhered to so that proper product rotation remains valid, and inventory levels are accurate; and working collaboratively with contacts internal and external to the organization to maintain the inventory control system (e.g., ensure accuracy of product line, proper level of stock, rotation of product, cleanliness of product/carts).
• Note: Depending on assignment, this may include providing direction and leadership to represented employees related to ordering or other inventory tasks.
• Maintains and improves supply chain and operations by: executing moderately complex activities (i.e., shipping logistics, carrier, and inventory system evaluation) to optimize, maintain, and transform current processes for increased efficiency; developing and executing research plans to identify new/existing business operating models according to supply chain future state functional and technical design; and, with contacts internal and external to the organization, executing and monitoring processes to determine end-to-end sourcing, procurement, and logistics.
• Exercises purchasing strategy that is consistent with the overall national sourcing strategy by: facilitating moderately complex purchase requests and sourcing substitute items if needed immediately by requesting department; providing recommendations for purchase standardization, quality, amounts, or equivalency; resolving moderately complex purchase-related problems and implementing cost savings procedures, independently; developing, recommending order quantities, and conducting product evaluation and trials, independently; and analyzing enterprise supply usage data, contract data, and evidence-based data to select new products and equipment independently.
• Complies with state and federal regulations, and company policy/procedures pertaining to purchasing, inventory management, and distribution by: proposing and applying best standards, practices, and enforcing relevant guidelines (e.g., parking and shuttle); soliciting and analyzing quotations for new stock and non-standard items, and fulfilling contracts to ensure compliance independently; producing non-standard reports for compliance monitoring (e.g., Joint commission, Sarbanes-Oxley [SOX]) and audits independently; proposing and implementing corrective action, and resolving deficiencies independently as necessary on a timely basis and in accordance with company policy; and administering programs of information, organizing data, training, education for managers/product users on standards programs, product selection, and expected compliance independently.
• Manages suppliers/vendors performance and relationships by: resolving, identifying, and escalating problems with suppliers/vendors, ensuring they comply with policies, and regulations, independently; collaborating with others to support the onboarding of suppliers/vendors, supporting the administration of standard contract negotiations, and serves as a point of contact and escalation for suppliers/vendors, independently; conducting corrective actions based on interpreting needs identified from audits independently; resolving moderately complex suppliers/vendor issues; and facilitating business reviews to ensure suppliers/vendors meet operational and cost targets independently.
• Provides technical analysis and reporting services for others by: executing analyses and reviewing results on utilization, quality, inventory levels, and courier routes for moderately complex projects; pulling data from service surveys tools to assess satisfaction levels and develop quality improvement procedures, independently; utilizing tools, techniques, and assumptions to ensure moderately complex analyses are appropriate to support operational and business decisions; and preparing reports in response to business needs for selected departments documenting moderately complex analytical results.