Supply Chain Manager I, IPS Ordering Fulfillment Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS' Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!

Key leadership traits required include the ability to influence and form strong partnerships with vendors, internal business stakeholders and operational excellence in managing multiple complex and competing priorities simultaneously. A candidate who possesses a strong sense of ownership over work and results.

If you love solving problems, being at the forefront developing and executing processes in a highly ambiguous environment, identifying gaps and working to fix the gaps which can be measured using metrics/SLAs, then this is the spot for you. This is a high impact role offering an opportunity to drive end-to-end Ordering and Fulfillment processes and influence business-critical decisions impacting the supply and availability at the Data Centers.

We are seeking a Supply Chain Manager I to join the AWS Infra Spares Planning team. This role will be focused on Fulfillment Management ensuring the shipments are delivered within SLA, parts are received in procurement tools and payment is released to vendors. This role will work with various stakeholders such as logistics team, vendors, Data Center Operations team, Strategic Planning team and Regional Planning teams.

Key job responsibilities

• Lead, track and communicate shipment delivery schedules to internal partners
• Engage with vendors to obtain delivery schedule and update internal tools
• Engage with regional planners and logistics team to drive receipts of parts shipped
• Engage with vendors to raise RMAs for missing shipments and close loop
• Engage with Accounts payable teams and other stakeholders to ensure invoices are billed appropriately
• Create mechanism to regularly track invoices on hold and build metrics to track the progress
• Must have advanced MS-Excel skill and able to manage large data sets using AI tools
• Engage with freight forward to track shipment and provide updates to customers
• Flexible to accommodate working across different time zones, since it's a global team
• Ability to analyze PO data from numerous databases (using Excel, SQL and/or other data management systems) and perform adhoc analysis, dive deep and quickly understand root cause and identify scalable solutions
• Develop efficient and accurate processes/metrics for monitoring inflow of spares to achieve on-time-delivery SLAs.