V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at
www.V2soft.com to know more.
Job Description:
The Supply Chain Planning & Order Management analyst is responsible for managing ongoing supply chain operations to support imported vehicles entering the NA market. This role ensures accurate planning, and order management, proactive supplier communication, and inventory optimization to support successful vehicle launches and sustained business performance.
Duties and Responsibilities:- Manage day-to-day planning and order management activities for new vehicle programs.
- Ensure accurate demand planning, order allocation, and fulfillment in alignment with established strategies.
- Serve as the primary contact for suppliers regarding past-due orders, VOR (Vehicle Off Road), and BOR (Back Order) situations.
- Expedite critical parts and resolve shortages to minimize downtime and customer impact.
- Maintain escalation protocols for urgent supply issues.
- Track and report KPIs such as order accuracy, lead times, inventory turns, and service levels.
- Identify operational risks and implement corrective actions promptly.
- Act as liaison between regional teams, logistics providers, and customer service.
- Facilitate smooth communication and issue resolution across stakeholders.
- Ensure adherence to global supply chain policies, regional regulations, and quality standards.
- Maintain accurate documentation and reporting for audits and performance reviews.
- Support change management during new vehicle introductions and transitions.
Qualifications:- Bachelor's degree in supply chain management, Business, or related field.
- 4+ years of experience in supply chain operations, planning, or order management.
- Strong leadership and management skills.
- Proficiency in ERP systems and planning tools.
- Automotive industry experience preferred.
KPIs / Success Metrics:- Past-due order reduction (pcs)
- VOR resolution (lines/qty)
- BOR resolution time (lines/qty)
- Service level achievement (%)
V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.