Supply Chain Supervisor

Supply Chain Supervisor: This 1.0FTE/Full-Time position is scheduled to work Monday-Friday.

Compensation: Exempt, $36.05/HR-$51.50/HR

Benefits:

At Mason Health, we are committed to providing our employees with a comprehensive benefits package that supports both your professional growth and personal well-being. Whether you are a Part-time or Full-time member:

Health & Wellness Benefits:

• Medical, Dental & Vision Insurance – With employer paid premiums for full-time employees
• Mental Health & Wellness Resources – Access to our Employee Assistance Program (EAP), Talkspace, and the Calm App.
• Life Insurance
• Short & Long-Term Disability Insurance

Financial Benefits:

• Retirement/Deferred Compensation Plans – Mason Health contributes 8% of your compensation every pay period when you contribute at least 5%.
• Flexible Spending Account (FSA)
• Tuition Assistance Program
• Approved by the Health Resources and Services Administration (HRSA) for student loan repayment programs.

Time Off & Work-Life Balance:

• Generous Paid Time Off (PTO) – Accrue up to 8 hours of PTO every bi-weekly pay period, starting with 5 weeks of PTO and increasing to 7+ weeks after 3 years.

Exciting Incentive:

• Employee Referral Program – Earn up to $7,500 depending on the role.

Job Summary:
The Supply Chain Supervisor is responsible for overseeing the daily operations of the Supply Chain Technician team to ensure the efficient receipt, storage, distribution, replenishment, and delivery of supplies, equipment, and mail throughout the organization. This position supervises technician workflows related to storeroom operations, inventory control, PAR management, courier services, receiving, and supply distribution, and serves as backup support for procurement team operations during leadership absences or as operational needs require.

Under the direction of the Director of Supply Chain, the incumbent coordinates staffing, monitors productivity, maintains inventory accuracy within the Materials Management Information System (MMIS), supports customer service standards, and leads departmental process improvement initiatives. The Supervisor serves as a key resource for operational problem-solving, staff training, and maintaining supply chain continuity in support of patient care and organizational needs.

Essential Duties and Responsibilities:

1. Supervise and actively participate in the daily operations of Supply Chain Technicians, including scheduling, staffing, productivity, and workflow across storeroom, receiving, courier, PAR replenishment, and departmental delivery functions, while maintaining a consistent on-floor presence within the warehouse environment.
2. Oversee storeroom and warehouse operations to ensure supplies are properly stocked, organized, secured, rotated, and readily accessible.
3. Manage PAR replenishment processes, including monitoring usage trends, adjusting PAR levels, and ensuring timely replenishment to user departments.
4. Supervise receiving, shipping, and internal courier services to ensure timely and accurate movement of supplies, equipment, mail, and other materials across the organization.
5. Monitor inventory control processes including cycle counts, annual inventory, min/max levels, expiration management, and inventory accuracy within the Materials Management Information System (MMIS).
6. Ensure proper storage, handling, and physical separation of medical supplies, housekeeping items, hazardous materials, and flammables in accordance with regulatory and safety standards.
7. Identify supply shortages, backorders, service disruptions, or workflow issues and implement timely corrective action to maintain continuity of operations.
8. Train, coach, evaluate, and support Supply Chain Technician staff in departmental procedures, safety practices, customer service standards, and system processes.
9. Assist with recruitment, onboarding, employee development, corrective action, and performance management in coordination with department leadership.
10. Develop, revise, and implement departmental policies, procedures, standard work, and training materials in collaboration with the Director of Supply Chain.
11. Collaborate with clinical and non-clinical departments to resolve supply issues, improve service levels, and support operational needs.
12. Analyze operational data, inventory trends, and workflow performance to improve efficiency, reduce waste, and optimize supply movement.
13. Support purchasing and sourcing functions as assigned, including vendor coordination, special orders, substitutions, and supply issue resolution.
14. Provide backup oversight for procurement operations, including coordination of buyer workflows and resolution of routine purchasing matters, as departmental needs require.
15. Lead or participate in special projects, system enhancements, department moves, inventory initiatives, and other related duties as assigned.
16. Perform other related duties as assigned.

Required Education and Experience: 

1. Required Bachelor’s degree in Business, Healthcare, Finance, and/or Supply Chain.
2. Minimum three (3) years of supply chain management or business experience. Healthcare experience preferred. 

Required Licenses, Certifications and/or Registrations:

1. Experience or certification in LEAN.
2. Certified Materials and Resource Professional or a Certified Professional Logistician or similar certifications are preferred. 

Required Knowledge, Skills and Abilities:

1. Knowledge of supply chain software and understanding of supply chain requirements, purchasing and inventory control principles in a hospital and/or institutional healthcare environment.
2. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience.
3. Ability to develop good relationships with key operational peers across the organization. 
4. Ability to learn and effectively use electronic medical records and other computer systems and equipment. 
5. Ability to follow protocols and maintain accurate documentation and records.
6. Able to rapidly summarize information and present to others.
7. Strong leadership, facilitation, delegation, and coaching skills. 
8. Ability to work independently performing a wide variety of assignments that require the use of independent judgment, problem-solving, organization, and prioritization skills.