FLSA Status: Exempt Department: Supply Chain Reports To: Manager, Enterprise Systems
Position Summary
The Supply Chain Systems Specialist supports, optimizes, and continuously improves the technology platforms enabling Hays' end-to-end Supply Chain processes. The role serves as the functional expert for Supply Chain systems, supporting Procurement, Supplier Operations, Logistics, Inventory, and related business functions through system administration, reporting, integrations, training, and continuous improvement.
Enterprise System Administration
Support Kojo, Vista, Epicor, TradeTapp, and future Supply Chain applications.
Configure users, workflows, approvals and security.
Coordinate with IT and software vendors.
Maintain system documentation.
Business Process Improvement
Analyze business processes.
Develop standardized workflows.
Identify automation opportunities.
System Configuration & Implementation
Configure enhancements.
Support upgrades, testing and deployments.
Participate in implementations.
Integration Management
Support system integrations.
Monitor interfaces.
Validate data transfers.
Reporting & Analytics
Develop dashboards.
Support Power BI/Excel reporting.
Monitor utilization and data quality.
Data Governance
Maintain master data.
Support supplier and item maintenance.
Ensure data consistency.
User Support & Training
Provide functional support.
Develop SOPs and training materials.
Train end users.
Project Support
Support implementations, automation, testing and change management.
Vendor Management
Manage support tickets.
Coordinate enhancement requests.
Continuous Improvement
Recommend enhancements.
Increase user adoption.
Perform other duties as assigned.
Key Performance Indicators (KPIs)
System Availability
User Adoption
Workflow Automation
Integration Reliability
Data Accuracy
Reporting Accuracy
Project Delivery
Customer Satisfaction
Qualifications & Skills
Bachelor's degree preferred in Supply Chain, Business, Information Systems or related field.
3–5 years supporting ERP, procurement or supply chain systems.
Strong understanding of Procure-to-Pay (P2P) processes.
Experience with ERP platforms (Vista, Epicor, Oracle, SAP, JD Edwards or similar).
Strong analytical, communication and problem-solving skills.
Power BI, Power Platform, Kojo or SQL experience preferred.
Work Environment & Physical Requirements
Use the standard Hays language.
Benefits / Equal Employment Opportunity
Use the standard Hays language.
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Numbers & Facts
Location
Houston
Job Type
Full-time
Website
https://www.hayselectrical.com/
Skills
Analysis Skillsunmatched
Automationunmatched
Business Analysisunmatched
Business Processesunmatched
Change Managementunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Customer Acquisitionunmatched
Customer Satisfactionunmatched
Data Qualityunmatched
Documentationunmatched
ERP (Enterprise Resource Planning)unmatched
Information Technology & Information Systemsunmatched
Information Technology Softwareunmatched
J D Edwardsunmatched
Logisticsunmatched
Oracleunmatched
Performance Metricsunmatched
Physical Demandsunmatched
Power BIunmatched
Problem Solving Skillsunmatched
Process Analysisunmatched
Procure to Pay/Purchase to Pay (P2P)unmatched
Purchasing/Procurementunmatched
Reporting Dashboardsunmatched
SAPunmatched
SQL (Structured Query Language)unmatched
Standard Operating Procedures (SOP)unmatched
Standards Developmentunmatched
Supply Chainunmatched
Supply Chain Management Softwareunmatched
System Integration (SI)unmatched
Systems Administration/Managementunmatched
Systems Maintenanceunmatched
Technical Trainingunmatched
Test Automationunmatched
Vendor/Supplier Managementunmatched
Vendor/Supplier Selectionunmatched
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