Customer Service
Communicates effectively with customers
Responds to customer issues and/or concerns
Perform routine quality/service rounds to units
Pays attention to detail that assures patients, visitors and employees have a quality experience in our facility
Demonstrates commitment to achieving superior customer satisfaction through quality of work, communication, problem solving, initiative, flexibility and adaptability and attitude
Greets customers in a friendly manner
Works well with others by recognizing the value of our diverse workforce and remains open to new view points, ideas and talents
Understands the importance of a positive attitude and recognizes that our customers have a sense of urgency
Inventory Control/Materials Management
Locates, pick and deliver stock items and/or equipment to appropriate area
Process item/equipment returns and update inventory database
Participate in routine physical inventory maintenance tasks
Always places stock and equipment in proper location
Performs stock rotation to eliminate expired items
Performs and/or assist in decontamination of equipment duties
Demonstrates a complete understanding of policies and procedures
Demonstrates a complete understanding of software procedures
Insures proper charges have been made regarding patient billable items and equipment
assembles and inspects all rental equipment as "ready to use"
Delivers supplies to departments, receives signatures verifying delivery and issues receipt to ensure that accurate and reliable supply distribution records are maintained. This also includes make in sure catalog numbers are correct and ensuring that products have not reached their expiration dates
Assist in annual inventory of hospital supplies
Receives and stores stock, ensures that adequate inventory levels are maintained and notes shortages in order to avoid waste and ensure the conversation of valuable hospital resources
Maintains adequate inventory levels in approved departments by preparing and submitting customized requisitions for supplies and equipment.
Verifies that ordered supplies are received and disbursed in proper location, ensure that requisitions are properly filled and that the correct product is delivered to the department.
Monitors supply and equipment levels on specially carts within nursing units, processes requisitions when needed and performs quality assurance checks on crash carts in an effort to ensure proper working conditions
Transports used equipment to the decontamination area for cleaning, retrieve clean equipment from the equipment room and transports equipment and supplies to and from nursing units in a timely and efficient manner
Monitors patient equipment and supply charges in order to ensure that patients are accurately billed
Observes and adheres to all departmental and hospital policies and procedures and follows all safety, quality assurance and infection control standards
Other Duties as Assigned
Completes assigned projects
Active involvement in performance improvement initiatives
For over a century, St. Francis Medical Center''s mission of extending the healing ministry of Jesus Christ to those most in need has remained constant. From our modest beginning in July 1913 as a three-story red brick building with 75 patient beds, today St. Francis Medical Center consists of several locations providing a host of services:
St. Francis Medical Center
St. Francis Community Health Center
St. Francis P&S Surgery & Heart Center
St. Francis Medical Office Building - Ruston
St. Francis Medical Group
A part of the Franciscan Missionaries of Our Lady Health System, St. Francis is consistently recognized for compassionate care, clinical expertise and quality.
With a team of over 1,600 employees and over 300 physician partners, our goal is to provide you and your loved ones with the highest level of healthcare available in the area. We offer a range of medical and surgical services across three campuses, two in Monroe and one in Ruston.
| Location | Monroe, LA |