Adobe Flash, Artificial Intelligence (AI), Automotive Automation, Communication Skills, Consulting, Detail Oriented, Forecasting, Health Plan Membership, Hospital, Insurance, Internet Application, Messaging Technology, Metrics, Microsoft Excel, Microsoft Office, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Purchasing/Procurement, Reimbursement, SAP, Service Delivery, Short Messaging Service (SMS), Speech Technology, State Laws and Regulations, Telephony, Time Management, Vendor/Supplier Management, Writing Skills