Address Management, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Machine Tool, Order Processing, Organizational Skills, Point of Sale (POS) Systems, Problem Solving Skills, Professional Services, Record Keeping, System Operations, Team Player, Time Management
Team members will be performing customer service responsibilities by assisting customers in-store, on phone, or by delivery to fulfill their purchases. This team member will be interacting with customers on a day-to-day basis in a courteous manner. The team member will be reporting to the yard manager on any issues regarding the supply yard and for daily tasks.
The team member should be passionate about assisting customers with respect and common courtesy. He or she should be respectful to all of the supply yard equipment and treat it with care. The team member will be the face of our company, and our expectations are to provide professional service and to provide a welcoming atmosphere for our customers to feel respected and comfortable while being served by us.
Currently looking for candidates available to work every Saturday & at least one day Monday-Friday every week.
Compensation:$18 - $22 hourly
Responsibilities:- Assist customers with their purchases in-store, over the phone, and through delivery, ensuring a seamless and positive experience.
- Maintain a courteous and professional demeanor while interacting with customers, embodying the company's values and commitment to service.
- Coordinate with the yard manager to address any issues or concerns related to the supply yard, fostering a collaborative work environment.
- Handle supply yard equipment with care and respect, ensuring all tools and machinery are in optimal working condition.
- Contribute to a welcoming atmosphere for customers, making them feel respected and valued during their visits.
- Support the team by working every Saturday and at least one weekday, demonstrating flexibility and dedication to the role.
- Ensure accurate and efficient processing of customer orders, enhancing operational efficiency and customer satisfaction.
Qualifications:- Experience in customer service, with a focus on providing courteous and professional interactions.
- Ability to operate a POS system efficiently after training, ensuring accurate order processing.
- Proven track record of safely operating vehicles and equipment for material delivery and loading.
- Strong time management skills to ensure timely completion of deliveries and tasks.
- The capability to work effectively in various weather conditions, while maintaining a positive attitude.
- Attention to detail in inspecting vehicles and equipment, ensuring they are clean and operational.
- Ability to maintain organized records and complete necessary paperwork accurately and promptly, when required.
About Company
We are a Landscape Supply Yard offering materials to homeowners and local landscape contractors to fulfill their landscaping needs. Our customers can come to our location to pick up material, or we can deliver to their location. We strive to serve our customers with quality products and quality service.