Support Associate - Chicos

Chico's FAS Inc

Springfield, IL

JOB DETAILS
SALARY
$15–$18.75 Per Hour
SKILLS
Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Employee Assistance Plan, Establish Priorities, High School Diploma, Lift/Move 50 Pounds, Medical Genetics, Military, Multitasking, Operational Support, Operations Processes, Organizational Skills, Physical Demands, Pricing, Problem Solving Skills, Product Merchandising, Product Positioning, Sales, Sales Operations, State Laws and Regulations, Team Player, Time Management, Visual Merchandising
LOCATION
Springfield, IL
POSTED
30+ days ago

POSITION OBJECTIVEThe Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions including merchandise handling stock processing and stockroom organization. We love what we do and believe that with our teams we are the most amazing place to work learn and growFUNCTIONAL RESPONSIBILITIESOperational Excellence • Processes merchandise ensuring items are properly stored ticketed and easily located for replenishment for the sales floor reorganizes merchandise as needed to maximize stock space. • Ensures new products are properly merchandised and represented in a timely manner. • Correctly enters all receiving documents into the computer system reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. • Ensures the visual packet materials props and signage are received and processed in a timely manner properly stores stockroom hardware hangers sign holders etc. • Participates in pricing changes and markdowns. • Assists with visual directives including floorsets window changes visual presentations signage placement etc. as directed.Customer Experience • Supports Most Amazing Personal Service MAPS principles and standards through strong operational processes that support a cohesive omni channel experience.Teamwork and Growth • Promotes an inclusive collaborative approach to problem solving. • Seeks personal developmental opportunities and readily solicits feedback. • Other duties as assigned. • Assists with boutique cleanliness and organization.This position may be found in multiple brands. Some duties may vary from brand to brand.COMPETENCIES • Culture - Living the Chicos FAS Values and Guiding Principles by demonstrating Customer Focus Instilling Trust Driving Engagement and Delivering Results with High Performance. • Manages Complexity - Making sense of complex high quantity and sometimes contradictory information to effectively solve problems. • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. • Organizational Savvy - Maneuvering comfortably through complex policy process and people-related organizational dynamics. • Courage - Stepping up to address difficult issues saying what needs to be said.QUALIFICATIONS • High school diploma or equivalent • Previous stock or cashier experience preferred • Must be 18 years of age or older • Excellent communication skills • Excellent customer service skills • Strong organizational skills and ability to multi-task in a fast-paced environment • Able to learn or adapt to technology provided by the company • Must be able to work the majority of the shift standing • Ability to work quickly and within strict timelines • Ability to demonstrate teamwork • Exposure to visual merchandising and product placement techniques desired • Communicate with customers Associates and Management wear communicate with headset • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule including nights weekends and holidays is required.PHYSICAL REQUIREMENTS • Constant WalkingStanding- 67-100 of 8-hour shift • Occasional Lifting up to 50 lbs.- 1-33 of 8-hour shift • Frequent Climbing- 34-66 of 8-hour shiftThe wage range for this position is 15.00 to 18.75. Successful candidates wage rates will be determined based on their individual qualifications for the position.Our part time associates are eligible to participate in the Companys employee assistance program and employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.0419 - The GablesChicos FAS Inc. is an equal opportunity employer. We do not discriminate on the basis of race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy childbirth and related medical conditions lactation genetic information gender sexual orientation gender identity or expression military service veteran status or any other category protected under federal state or local law.

About the Company

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Chico's FAS Inc