Job Details
Job Ref:R0089296 Category:Administration Employment Type:Full-Time Health Care Partner:University of Vermont Medical Center Location: 40 IDX Dr, South Burlington, VT 05403 Department:IT Support Center Tier 1 Job Type:Regular Primary Shift:Variable-10hr Hours:- Hours per Week: 40 Weekend Needs:As Scheduled Pay Rate: $25.44 - $38.16 per hour
Job Summary:
This position is responsible for providing remote technical and general computer support to all users of the organization's computer systems. Responsibilities include software/hardware support, a general understanding of all Information Technology supported applications, a more in-depth understanding of the general desktop tools, the ability to troubleshoot a wide variety of problems, the use of remote troubleshooting tools, the accurate logging of all support requests, incident escalation, and coordination of services with other Information Technology staff. Individuals provide front line support for a large number of applications in a complex technological environment.
Education:
Associate"s degree in a relevant field or equivalent technical certification and experience combination.
Experience:
1 year experience working within the IT field in a technical support capacity. Healthcare IT support experience preferred.
| Location | South Burlington, VT |
| Salary | $25.44–$38.16 Per Hour |